Summary
Overview
Work History
Education
Skills
Timeline
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DESIREE LOPEZ

San Jose,CA

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Recognized for ability to communicate efficiently ensuring client satisfaction. Valued for hardworking, ethical, and detail-oriented. Efficient in managing high volume of work both independently and with team members. At most, excited about the opportunity to take the next career step.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

The Villages Golf & Country Club
11.2023 - Current
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Administered the maintenance of monthly reports and databases to facilitate tracking and analysis.
  • Assisted in onboarding new residents, providing orientation materials, and coordinating appointments to ensure a smooth integration into the Villages.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Greeted incoming visitors professionally and provided friendly, knowledgeable, and welcoming experience.

Escrow Assistant

Fidelity National Title
06.2020 - 09.2023
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Maintained organized files for easy access, increasing team efficiency during transaction reviews.
  • Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process..
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
  • Supported staff in managing their workload, contributing to a more productive work environment.

Hostess

Bj's Restaurant
08.2018 - 06.2020
  • Used table management system to serve customers and coordinate movement of guests
  • Delivered orderly and functional dining services resulting in positive guest feedback and reviews
  • Handled customer payments, tracking orders, and processing transactions with high accuracy
  • Managed team preference, keeping stations stocked and handling side work.

Education

Associate Degree -

Evergreen Valley College
San Jose, CA
09.2025

Diploma -

Oak Grove High School
San Jose, CA
05.2019

Skills

  • Positive and friendly attitude
  • Highly motivated
  • Flexible and Adaptable
  • Meticulous attention to detail
  • Appointment Scheduling
  • Typing Speed Efficiency
  • Database entry
  • Proficient in microsoft excell and outlook
  • Excellent verbal and written communication skills

Timeline

Administrative Assistant

The Villages Golf & Country Club
11.2023 - Current

Escrow Assistant

Fidelity National Title
06.2020 - 09.2023

Hostess

Bj's Restaurant
08.2018 - 06.2020

Associate Degree -

Evergreen Valley College

Diploma -

Oak Grove High School

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DESIREE LOPEZ