Desiree Luna
Norwalk,CA
Summary
Results-driven professional with strong time management and organizational skills, adept at enhancing productivity in diverse environments. Proven ability to exceed target work lists while building effective relationships through excellent communication. Dedicated to utilizing these skills for ongoing personal development and actively supporting the organization's success.
Overview
5
5
years of professional experience
Work History
Prepress Operator
Royal Paper Box
Montebello, CA
03.2024 - Current
- Assisted in preparing digital files for output and proofing of final product
- Maintained accurate records on all projects, including order specifications, press runs, and other pertinent information
- Implemented quality control measures to reduce errors and reprints
- Delegating jobs to associates, prioritizing projects and setting realistic timeframes to complete tasks
- Sought team input and ideas when questions arose, and appreciated all points of view
- Handled managerial responsibilities during manager's PTO.
Customer Service Representative
PIP Printing & Marketing
Downey, CA
08.2023 - 03.2024
- Evaluated client needs to find the most effective solutions for varying scenarios
- Generated invoices for customer billing cycles
- Sustained strong connections with longstanding clients and vendors
- Ensured strict adherence to HIPAA regulations for confidentiality
- Discussed order details over the phone and email with representatives from large medical companies, such as Kaiser Permanente, AltaMed, and Alignment Health Care
- Handled incoming and outgoing mail
- Made sure to always report critical information to management
Administrative Assistant
Ultimate Drafting Services
Downey, CA
05.2023 - 08.2023
- Maintained accurate records of all project specifications and drawings
- Kept all supplies accounted for and stocked
- Scheduled meetings and managed calendars for the executive team
- Maintained and organized physical and electronic document filing systems, ensuring record accuracy
- I studied the process of the industry in order to accurately answer client questions
- Managed incoming calls while providing information, or transferring callers to appropriate personnel
- Delivered blueprints to various city offices; sometimes along with clients
Copy and Print Supervisor
Staples
Norwalk, CA
11.2019 - 09.2023
- Reviewed work orders and job instructions to verify correct quantities and materials and make adjustments to meet expected needs
- Collaborated with team members to deliver project requirements, develop solutions and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
- Configured machines to optimal settings for each task
Education
Associate of Arts - Graphic Design
Cerritos College
Norwalk, CAHigh School Diploma -
Norwalk High School
Norwalk, CA06.2015
Skills
- Adobe Programs; Photoshop, Illustrator, and InDesign
- Microsoft Office
- Deadline Monitoring
- Invoice Payment Processing
- Detail oriented
- Experience Collaborating with Vendors
- Establishing Routines
Timeline
Prepress Operator
Royal Paper Box
03.2024 - Current
Customer Service Representative
PIP Printing & Marketing
08.2023 - 03.2024
Administrative Assistant
Ultimate Drafting Services
05.2023 - 08.2023
Copy and Print Supervisor
Staples
11.2019 - 09.2023
Associate of Arts - Graphic Design
Cerritos College
High School Diploma -
Norwalk High School
Similar Profiles
Charles PeltierCharles Peltier
Assistant Maintenance Manager at International Paper Co Box PlantAssistant Maintenance Manager at International Paper Co Box Plant
Teresa SchaeferTeresa Schaefer
Sample Room Coordinator at BOXit Corpporation / Apex Paper BoxSample Room Coordinator at BOXit Corpporation / Apex Paper Box
Christian RamirezChristian Ramirez
Case Maker at El Paso Paper BoxCase Maker at El Paso Paper Box