Desiree Luna

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Restaurant professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Hired new staff and re-trained the service department.
• Created and implemented new recipes for new menu.
• Hand crafted monthly specials and marketing strategies to increase while maximizing sales.
• Created a full training guide with a steps of service training program for the service department.
• Dailey operations manager
• Deposits, Safe counts, Drawer Counts,All closing and opening procedures while managing of all other departments,Restaurant, Bar, Events, Arcade, Bowling Laser tag, Karaoke on a daily bases.