Desiree Martinez
Irving,TX
Summary
Detail-oriented Assistant Teacher lends creative approach to classroom preparation, policy and presentation. Promotes collaborative environment focused on curriculum and strategy development prioritizing productive, customizable learning practices. Passionate teacher excels at sharing unique approach to individualized instruction to keep students on pace. No task too small in supporting teachers, administrators and at-large school community.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Teacher
Kids R Kids Learning Academy
Irving, TX
05.2022 - Current
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
- Monitored and reported student progress and development, offering mentoring as needed.
- Assisted in implementation of new learning tools, systems and materials.
- Worked with teacher and administrators to enforce school policies and procedures.
- Researched and presented new learning tools and methods for classroom application.
- Provided one-on-one and group-based learning support focused on student progress.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Hostess and Busser
Perry’s Steakhouse and Grille Uptown
Dallas, TX
01.2017 - 12.2018
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Informed servers of newly seated parties for speedy service
- Answered customer questions about hours, seating and menu information
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Assisted managers with quickly resolving service- and food-related issues
Infant Teacher
Bright Horizons Childrens’ Center
Dallas, TX
08.2016 - 12.2016
- Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Promoted development of social, emotional and communication skills in infants
- Used proper sanitizing techniques for toys, surfaces and equipment
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Engaged with children on individual basis to build positive relationships and promote learning
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication
- Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child
Sales Associate
Walmart
Balch Springs, TX
04.2016 - 07.2016
- Engaged with customers to build rapport and loyalty
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Recommended accessories and complementary purchases to boost revenue
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Maintained customer satisfaction with quick and professional handling of product returns
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Enhanced product presentation and promotional material displays, working alongside retail representatives
- Provided positive first impressions to welcome existing, new and potential customers
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives
Infant Teacher
St. Andrews Presbyterian Children’s Center
Dallas, TX
01.2015 - 03.2016
- Maintained excellent attendance record, consistently arriving to work on time
- Identified issues, analyzed information and provided solutions to problems
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication
- Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child
Lead Toddler Teacher
Junius Learning Center
Dallas, TX
07.2014 - 12.2014
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Fostered reasoning and problem solving through active exploration games and activities.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Implemented curriculum to enhance classes with learning-focused activities.
- Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
Front Desk Representative
Candlewood Suites Hotel
Amarillo, TX
10.2013 - 06.2014
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Introduced customers to resort amenities with pleasant and helpful demeanor
- Collected room deposits, fees and payments
- Answered multi-line phone system and enthusiastically greeted callers
- Transcribed phone messages and relayed to appropriate personnel
- Oversaw fast-paced front desk operations and guests' needs at busy facility
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms
- Collaborated with team members to handle guest requirements from check-in through check-out
Cook, Server, and Cleaning Staff Member
Citizens Center
Spur, TX
08.2011 - 12.2011
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Assisted chef with planning easy but elegant appetizers to spark customer interest
- Prepared food items in compliance with recipes and portioning control guidelines
- Transitioned between breakfast and lunch service
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Created identical dishes numerous times daily with consistent care, attention to detail and quality
Hostess
Porta di Roma Italian Restaurant
Dallas, TX
02.2009 - 01.2011
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Collaborated with kitchen to inform customers of wait times and answer questions about food
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Collected information from arriving customers to seat groups or place them on waitlist
- Used cash registers and credit card machines to cash out customers
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Watched dining area staff to evaluate server loads and calculate accurate wait times
Education
High School Diploma -
Spur High School
Spur, TX 08.2007 - 05.2011
Skills
Creative problem solving
Professional telephone demeanor
Recordkeeping strengths
Administrative support
Multi-line phone proficiency
Planning and Coordination
Written Communication
Dependable and Responsible
Excellent Communication
Critical Thinking
Accomplishments
- Loyalty Champion at Candlewood Suites
- CPR/ First Aid Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Assistant Teacher
Kids R Kids Learning Academy
05.2022 - Current
Hostess and Busser
Perry’s Steakhouse and Grille Uptown
01.2017 - 12.2018
Infant Teacher
Bright Horizons Childrens’ Center
08.2016 - 12.2016
Sales Associate
Walmart
04.2016 - 07.2016
Infant Teacher
St. Andrews Presbyterian Children’s Center
01.2015 - 03.2016
Lead Toddler Teacher
Junius Learning Center
07.2014 - 12.2014
Front Desk Representative
Candlewood Suites Hotel
10.2013 - 06.2014
Cook, Server, and Cleaning Staff Member
Citizens Center
08.2011 - 12.2011
Hostess
Porta di Roma Italian Restaurant
02.2009 - 01.2011
High School Diploma -
Spur High School
08.2007 - 05.2011