Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Massiah

Los Angeles,CA

Summary

Exceptional Customer Service, Cashier Knowledge of Hotel Property Management System Fidelio, Delphi Galaxy light speed, Hospital Solutions International system. Nursing, Feeding tubes. Oxygen, Breathing Tube, and Nebulizer.Typing 30WPM, Proficient in Microsoft Word.

Overview

26
26
years of professional experience

Work History

Certified Nursing Assistant

Dignity California hospital
Los Angeles, California
07.2016 - Current

• Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
• Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
• Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene. Experience working on the med-surg floor telemetry floor and also patient transport

Certified Nurse Assistant

Kindred Hospital Los Angeles
Los Angeles, California
05.2009 - 07.2016
  • Assisted patients with activities of daily living, such as bathing and dressing.
  • Provided compassionate care to elderly, disabled and terminally ill individuals.
  • Observed patient behavior and reported any changes to the supervising nurse.

Certified Nurse Assistant

Country Villa Assisted Living
Los Angeles, California
03.2007 - 12.2007
  • Provided emotional support to family members during difficult times.
  • Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
  • Maintained accurate records of patient progress and condition. Assist in feeding, making beds, dressing patience, bath and companion to all patient.

Certified Nurse Assistant

St John of God Retirement and caregiver
Los Angeles, CA
03.2003 - 01.2007
  • Provided emotional support to family members during difficult times.
  • Answered call lights in a timely manner and responded appropriately to requests from patients or family members.
  • Maintained accurate records of patient progress and condition.

Hotel Assistant

Starwood Hotels
Chicago, Illinois
06.2002 - 11.2005
  • Answered incoming calls promptly and courteously, routing them to appropriate personnel as necessary.
  • Maintained inventory of supplies in the front desk area such as key cards and stationary items.
  • Maintained cleanliness of lobby area, ensuring it was always presentable for guests.

Cashier

Starbucks, Barista
Chicago
02.1999 - 05.2002
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Certified Nursing Assistant

Kindred Hospital

Education

Nursing Assistance

Career Academy School of Allied Health Technology
Chicago, IL
07-2002

Some College (No Degree) - Hotel Management

North Western Business College
Chicago

Skills

  • Electronic Charting
  • Transporting patients
  • Patient-focused care
  • Infection control procedures

Timeline

Certified Nursing Assistant

Dignity California hospital
07.2016 - Current

Certified Nurse Assistant

Kindred Hospital Los Angeles
05.2009 - 07.2016

Certified Nurse Assistant

Country Villa Assisted Living
03.2007 - 12.2007

Certified Nurse Assistant

St John of God Retirement and caregiver
03.2003 - 01.2007

Hotel Assistant

Starwood Hotels
06.2002 - 11.2005

Cashier

Starbucks, Barista
02.1999 - 05.2002

Certified Nursing Assistant

Kindred Hospital

Nursing Assistance

Career Academy School of Allied Health Technology

Some College (No Degree) - Hotel Management

North Western Business College
Desiree Massiah