Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Desiree Mckenzie

Cincinnati,OH

Summary

A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

10
10
years of professional experience

Work History

The SSA GROUP(the cincinnati zoo) , A&F Souvenirs
Cincinnati, OH
04.2024 - Current
  • Reviewed final designs before delivery to ensure accuracy and consistency in line with brand guidelines.
  • Monitored quality control of printed output by inspecting finished products for accuracy.
  • Maintained and monitored the ink inventory levels to ensure that sufficient supplies were available.
  • Adjusted settings on printing machines to improve accuracy and color consistency.
  • Organized inventory in the warehouse according to established procedures.
  • Inspected packages for accuracy and completeness before shipping.
  • Wrapped items securely using appropriate packing materials.
  • Labeled boxes, crates, and other containers accurately.
  • Packed products in accordance with specified instructions.
  • Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
  • Ensured work area was clean and organized, adhering to safety regulations.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Unpacked, verified and recorded incoming merchandise or material.

Jr Sous Chef, Supervisor, Cook , Retail

The SSA GROUP(the cincinnati zoo) , A&F Souvenirs
Cincinnati, OH
11.2014 - Current
  • She assisted the executive and catering chef with menu planning, recipe development, and kitchen operations.
  • Organized and maintained restaurants, kitchens, and food trucks daily.
  • Trained and supervised cooks in proper culinary techniques.
  • Maintained a clean work area to ensure compliance with health regulations.
  • Managed food inventory, ordering and receiving of products from vendors.
  • Plated dishes according to established specifications for presentation purposes.
  • Guaranteed cleanliness and order by adhering to established sanitation procedures
  • Prepared sauces, dressings, soups, stocks, marinades and other items as needed throughout the day.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Identified needs of customers promptly and efficiently.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Received and stored food and supplies.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Worked closely with human resources to support employee management and organizational planning.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Assisted Executive Chef in menu planning, recipe development and kitchen operations.

Education

High School Diploma -

Woodward Career Tech HS
Cincinnati, OH
05-2017

Skills

  • Dependable and Responsible
  • Team building
  • Active Listening
  • Multitasking
  • Attention to Detail
  • Team Management
  • Kitchen operations management
  • Food Service Operations
  • Food quality
  • Meal Preparation
  • Goal-Oriented
  • Print Production
  • Hardworking and Reliable

Affiliations

  • I like to spend time with family and friends
  • Enjoy spending time in nature/outdoors

Accomplishments

  • Employee of the Year 2017 (Cincinnati Zoo) over 100 employees.
  • Traveled to Denver to work with chefs across the company for the Western Stock Show and also got to meet the CEO in 2023.
  • Currently at A&F Full-Time to try something new. A&F is a shared company of The SSA group which I've been employed with since 2014 my first and only job.
  • Assisted and helped cook in multiple Weddings and Met Galas at the Cincinnati Museum Center from 2017-

2023.

Timeline

The SSA GROUP(the cincinnati zoo) , A&F Souvenirs
04.2024 - Current

Jr Sous Chef, Supervisor, Cook , Retail

The SSA GROUP(the cincinnati zoo) , A&F Souvenirs
11.2014 - Current

High School Diploma -

Woodward Career Tech HS

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Desiree Mckenzie