Desiree Meears
North Kingstown,RI
Summary
*Hardworking Bartender with experience in large-scale casual dining establishments with high customer volume. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Friendly, a team-player, and committed to building customer base by providing positive service experience.
*Attentive Waitress with dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
*Ambitious Certified Nursing Assistant, working through nursing school, possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Champlin's Seafood
06.2024 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
CNA
South County Hospital Healthcare System
03.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- CPR certified
- Preceptor for other CNAs
- Telemetry
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Waitress
Jigger's Diner
10.2023 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bartender
Ocean Mist
05.2021 - 09.2023
- Served high customer volumes during special events, concerts, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties (was a key holder with an access code to alarms), printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
T's Restaurant
12.2018 - 05.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
CNA
Newport Hospital
03.2015 - 11.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Telemetry
- CPR certified
Expeditor, Hostess, Waitress
Crazy Burger
05.2014 - 07.2018
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Trained new expeditors and food runners according to company policies and standards.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Additionally hosted, and waitressed for this establishment.
Barista
Java Madness
09.2009 - 03.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Key/code holder with opening, and closing responsibilities.
- Shift leader
Expeditor
Aunt Carrie's
04.2010 - 09.2014
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Trained new expeditors and food runners according to company policies and standards.
- Directed entire kitchen on when to fire orders
Bakery Clerk
Shaw's Supermarket
09.2009 - 06.2012
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Was cross-trained in Floral, Deli, and La Carte
Education
Bachelor of Science - Marine Biology
University of Rhode Island
Kingston, RIAssociate of Science - Nursing
Community College of Rhode Island
Warwick, RIHigh School Diploma -
Attleboro High School
Attleboro, MA06.2009
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing Personality
- Patient Care
- Compassion and Empathy
- Reliable
- CPR certified
- Complex Problem-Solving
- HIPAA Compliance
- Bedside manner
- End of life care
- Memory retention
- High-volume dining
Certification
Tips certification
CPR certification
Timeline
Bartender
Champlin's Seafood
06.2024 - Current
Waitress
Jigger's Diner
10.2023 - 07.2024
CNA
South County Hospital Healthcare System
03.2023 - Current
Bartender
Ocean Mist
05.2021 - 09.2023
Waitress
T's Restaurant
12.2018 - 05.2021
CNA
Newport Hospital
03.2015 - 11.2019
Expeditor, Hostess, Waitress
Crazy Burger
05.2014 - 07.2018
Expeditor
Aunt Carrie's
04.2010 - 09.2014
Barista
Java Madness
09.2009 - 03.2017
Bakery Clerk
Shaw's Supermarket
09.2009 - 06.2012
Bachelor of Science - Marine Biology
University of Rhode Island
Associate of Science - Nursing
Community College of Rhode Island
High School Diploma -
Attleboro High School