Summary
Overview
Work History
Skills
Timeline
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Desiree Miller

Moses Lake,WA

Summary

Efficient Shipping and Receiving with solid background in managing shipping and receiving operations. Successfully coordinated logistics processes, ensuring timely and accurate inventory control. Demonstrated proficiency in team leadership and workflow optimization.

Professional in logistics management with focus on shipping and receiving. Expertise in coordinating and optimizing warehouse operations, ensuring timely deliveries, and maintaining inventory accuracy. Strong emphasis on team collaboration, adaptability to changing needs, and delivering consistent results. Known for reliability and leadership in fast-paced environment.

Overview

15
15
years of professional experience

Work History

Branch Manager

Airgas
10.2017 - 04.2025
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Managed branch sales, customer service.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Pulled, verified, and packaged items for shipment.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Organized records of vehicles, schedules and completed orders.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
  • Established strong vendor relationships, resulting in improved supply chain efficiency and reduced lead times.
  • Tracked orders and notified customers of status or potential delays.
  • Oversaw maintenance and repair of logistics equipment, minimizing downtime and disruptions.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Handled shipping and receiving functions for branch.
  • Supervised shipping and handling operations.

Shipping and Receiving Manager

Faber Industrial Supply
09.2010 - 10.2017
  • Optimized warehouse layout for efficient product flow from receiving to shipping areas.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Supervised warehouse staff, providing training and guidance to improve overall performance.
  • Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
  • Established safety protocols within the workplace, reducing accidents among employees during daily tasks.
  • Collaborated with manufacturing and supply chain management.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Pulled, verified, and packaged items for shipment.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Helped customers complete purchases, locate items.
  • Greeted customers and provided outstanding customer service.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Performed cash, card, and check transactions to complete customer purchases.

Skills

  • Customer service
  • Strong work ethic
  • Inventory management accuracy
  • Safety management
  • Detail-oriented approach
  • Strong team-builder
  • Consistently dependable
  • Warehouse operations
  • Receiving processes
  • Inventory control
  • Forklift operation
  • Logistics coordination

Timeline

Branch Manager

Airgas
10.2017 - 04.2025

Shipping and Receiving Manager

Faber Industrial Supply
09.2010 - 10.2017

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Desiree Miller