Summary
Work History
Education
Skills
Awards
Timeline
Generic

Desiree Montes

San Diego

Summary

I have over 10 years of working in the medical field, I have over 10 years of working in customer service, as well as a lengthy experience working in a variety of other fields. I have experience in marketing and merchandising, as well as in hospitality occupations. I am seeking a position with a team to not only bring my acquired skills and experiences to, but also a team to help teach me new ones. I also am seeking a position that offers an opportunity for growth that aligns with my future endeavors.

Work History

Caregiver

Montes Home Care & Cleaning
  • Assisted client base with all activities and daily functions; cleaning, grooming, appointment scheduling and shopping
  • I also provided transportation, and financial assistance as needed
  • I also took the role of a responsible advocate for the clients

Supervising Stand Leader

Delaware North
  • Managed and oversaw a concession stand
  • I was responsible for providing accurate cash handling, ensuring accuracy on behalf of the employer, and the customer
  • I was also responsible for providing inventory accuracy, ensuring that everything at the stand was accounted for
  • I was responsible for serving the alcohol responsibly, making sure not to overserve any guests
  • I also practiced customer de-escalation as needed

Scheduling Coordinator

Mission Home Care
  • Liaison for customers and client base
  • I coordinated with the recruiters, and agents to match the client's needs, with employee base
  • I was the main scheduler for the facility, as well as entered all client information into the data base ensure accuracy, and following all security protocols
  • Maintained an open line of communication between customers, clients, and agents

Education

GENERAL ED -

SAN DIEGO CITY COLLEGE
San Diego, California
01.2020

GENERAL ED DIPLOMA -

SAN ANTONIO HIGH
Claremont, CA

MARKETING AND MERCHANDISING -

BALDYVIEW ROP
Claremont, CA
01.1996

HOSPITALITY OCCUPATIONS -

BALDYVIEW ROP
Claremont, CA
01.1996

JANITORIAL SERVICES -

BALDYVIEW ROP
Claremont, CA
01.1996

Skills

  • Strong interpersonal & communication skills
  • MS Office Suite
  • Ability to work collaboratively as part of a team
  • Problem Solving
  • Leadership
  • Meticulous attention to detail
  • Excellent Organizational skills
  • Poised under pressure

Awards

  • Marketing & Merchandising
  • Hospitality Occupations
  • Janitorial Services
  • Rotary Club

Timeline

GENERAL ED DIPLOMA -

SAN ANTONIO HIGH

MARKETING AND MERCHANDISING -

BALDYVIEW ROP

HOSPITALITY OCCUPATIONS -

BALDYVIEW ROP

JANITORIAL SERVICES -

BALDYVIEW ROP

Caregiver

Montes Home Care & Cleaning

Supervising Stand Leader

Delaware North

Scheduling Coordinator

Mission Home Care

GENERAL ED -

SAN DIEGO CITY COLLEGE

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