Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Moran

Augusta,GA

Summary

Motivated Learning Ambassador with background in facilitating educational programs and initiatives. Experience includes designing interactive learning activities, promoting student engagement, and fostering collaborative environments. Strengths encompass strong communication skills, ability to adapt teaching methods to individual learner's needs, and commitment to continuous professional development. Previous roles demonstrate significant impact on improving learner outcomes through innovative strategies and solutions.

Overview

5
5
years of professional experience

Work History

Learning Ambassador

Amazon
Appling, GA
09.2022 - Current
  • Facilitated virtual classroom discussions on various topics related to the course content.
  • I train the new hires, or the cross trainees, that come into the building.
  • I teach the AAs how to pack customers' orders.
  • I teach the AA's how to stow the items into the pods.
  • I teach the AA's how to pick the items out of the pod for the packers to pack.
  • I teach the AAs the safety rules and what everything in the warehouse means.

Scanning Coordinator

Ingles
Wrens, GA
03.2021 - 11.2022
  • I changed all the price tags in the store.
  • I checked in all the big soda, chips, snacks, and bread companies that came in.
  • I made signs that go on the end caps to match the deals we had going on.

Cashier

Ingles
Wrens, GA
03.2021 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Crew Member

McDonald's
Port Charlotte, FL
01.2020 - 02.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.

Education

High School Diploma -

Jefferson County High School
Louisville, GA
05-2022

Associate Degree in Nursing -

Augusta Technical College
Augusta, GA

Skills

  • Adaptive Learning
  • Critical Thinking
  • Time Management
  • Multitasking
  • Employee Development
  • Professionalism
  • Active Listening
  • Communication Skills
  • Customer Relations
  • Goal Setting
  • Creative Thinking
  • Quality Assessment
  • Reliability
  • Work Planning and Prioritization
  • Organizational Skills
  • Teamwork and Collaboration
  • Team Player
  • Written Communication
  • Time management abilities
  • Lesson Planning
  • New Hire Training

Timeline

Learning Ambassador

Amazon
09.2022 - Current

Scanning Coordinator

Ingles
03.2021 - 11.2022

Cashier

Ingles
03.2021 - 11.2022

Crew Member

McDonald's
01.2020 - 02.2021

High School Diploma -

Jefferson County High School

Associate Degree in Nursing -

Augusta Technical College

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Desiree Moran