Desiree Moreno

Medical Assistant

St Jude

09.2017 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Collected pertinent data and calculations to aid physician in interpreting results.

Summary

Overview

Work History

Medical Assistant

Education

Skills

Timeline

Medical Assistant

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