Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Desiree Nava

Norwalk,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

TwinMed,LLC
Santa Fe Springs, CA
07.2018 - 04.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed invoices and expenses to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Retail Sales Associate

Fashion Q
Norwalk, CA
05.2016 - 04.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Tracked stock using company inventory management software.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Processed product returns and assisted customers with other selections.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Retail Sales Associate

Aeropostale
Cerritos, CA
11.2015 - 01.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Gahr High School
Cerritos, CA
06.2016

Skills

  • Office Equipment Operation
  • Strong Organizational Skills
  • Resource Coordination and Allocation
  • Confidentiality and Data Protection
  • Ease with Computers and Technology
  • Supply Inventory Control
  • Multitasking and Time Management
  • Document and File Management
  • Document Sorting
  • 10-Key Proficiency

Timeline

Administrative Assistant

TwinMed,LLC
07.2018 - 04.2022

Retail Sales Associate

Fashion Q
05.2016 - 04.2018

Retail Sales Associate

Aeropostale
11.2015 - 01.2016

High School Diploma -

Gahr High School

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Desiree Nava