Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Nelson

Springfield,MO

Summary

Experienced manager with a talent for team building, leadership, and motivation. Possesses excellent customer relations aptitude and the ability to build strong relationships with clients and colleagues. Demonstrates proficiency in independent decision-making and sound judgment to drive company success. Dedicated to applying training, and morale-building abilities to enhance employee engagement and boost overall performance within the organization.

Overview

7
7
years of professional experience

Work History

Store Manager

7Brew Coffee
03.2024 - Current


  • Scheduling
  • Advertise promotions
  • Order new product
  • Delegate the leadership team
  • Problem solve
  • Time management
  • Organizational skills
  • Take inventory of all product each week
  • Adjust labor template as needed
  • Hiring, training, and firing
  • Maintain store's functionality and appearance
  • Personable with customers and employees
  • Uphold our motto, "Cultivate Kindness"
  • Organize monthly meetings

Assistant Store Manager

7 Brew Coffee
05.2022 - 03.2024


  • Assisted Store Manager on business side of 7Brew which include:
  • Scheduling
  • Advertising Promotions
  • Ordering new product
  • Delegating the team
  • Problem Solve
  • Time Management
  • As well as lead shifts day to day which include:
  • Shift Deployment
  • Drink Making
  • Engaging with customers
  • Assisted with any issues or problems on shift


Co-Leader

Bridges For Youth
01.2022 - 05.2022
  • Bridges for Youth is a free Christian afterschool program for kids that is open during school operating hours. As the Co-Leader, I did the following duties:
  • Assist with cleaning and preparing snacks for the kids
  • Intervening when there is a dispute between kids
  • Cultivate a safe, fun environment for the kids
  • Read daily devotionals and prayed with the kids

Dog Wrangler

Happy Tails Doggy Daycare, Inc.
03.2021 - 01.2022
  • At Happy Tails, I took care of the needs of all the daycare and boarding dogs that came in, these duties included:
  • Cleaning up after them
  • Supervising their play
  • Feeding them
  • Administering any medication needed
  • Correcting dogs with behavioral issues
  • Making appointments
  • Making sure vaccines are up to date
  • Wash the dog's laundry and clean the dog's dishes

Customer Support

At Home The Home Decor Superstore
07.2020 - 06.2021
  • Cashiered
  • Encouraged customers to join our free perks program for coupons and discounts and apply for our At Home credit card for more coupons and perks
  • Customer Service
  • Organized and cleaned
  • Stock new product

Sales Associate

Michaels
10.2017 - 11.2019
  • Assisted customers find products they needed and answered any questions
  • Cashiered
  • Maintained the store’s appearance
  • Unloaded trucks and stocked shelves

Education

Associates of Arts - General Education

Ozarks Technical Community College
Springfield, MO
12.2020

Skills

  • Team Delegation Skills
  • Canine Management
  • PowerPoint Proficiency
  • Sales Experience
  • Effective Time Management
  • Effective Organizational Skills
  • Team Leadership
  • Innovative Problem-Solving
  • Classroom Behavior Management
  • Experienced with Microsoft Office Suite
  • Effective Communication
  • Effective Writing Skills
  • Instructional Experience
  • Cash Management
  • Customer Engagement
  • Pet Care Management
  • Excel Proficiency

Timeline

Store Manager

7Brew Coffee
03.2024 - Current

Assistant Store Manager

7 Brew Coffee
05.2022 - 03.2024

Co-Leader

Bridges For Youth
01.2022 - 05.2022

Dog Wrangler

Happy Tails Doggy Daycare, Inc.
03.2021 - 01.2022

Customer Support

At Home The Home Decor Superstore
07.2020 - 06.2021

Sales Associate

Michaels
10.2017 - 11.2019

Associates of Arts - General Education

Ozarks Technical Community College

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Desiree Nelson