Desiree Nguyen
Houston,TX
Summary
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
11
11
years of professional experience
Work History
Bartender
Samantha’s Bar Service
Houston, TX
11.2023 - Current
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Engaged guests in conversation while mixing drinks to create a friendly atmosphere at the bar area.
- Ensured compliance with all safety protocols for handling alcohol.
- Maintained knowledge of current menu items, specialty cocktails, craft beers, wines, spirits.
- Demonstrated excellent multitasking skills by efficiently managing multiple requests at once.
- Completed day-to-day duties accurately and efficiently.
Lead Bartender
Pappasitos Cantina
Houston, TX
05.2017 - Current
- Displayed and retained extensive knowledge of liquors, wines and entrees
- Created a welcoming atmosphere and interacted with guests to meet their cocktail needs
- Processed payments accurately and efficiently with POS system
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
- Curated handcrafted cocktails for guests by following recipes and procedures
- Trained new bartenders on drink preparation, upselling techniques and bar procedures
- Effectively multitasked within a faced paced environment
- Provided excellent customer service to every guest
Retail Supervisor
BCBGeneration
Houston, Texas
06.2014 - 03.2017
- Scheduled staff shifts based on anticipated customer traffic patterns in order to maximize productivity.
- Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Eisenhower HighSchool
Houston, TX06-2011
Skills
- Strong verbal communication
- Attention to detail
- Time management
- Exceptional customer service
- Dependable and punctual
- Team leadership
Timeline
Bartender
Samantha’s Bar Service
11.2023 - Current
Lead Bartender
Pappasitos Cantina
05.2017 - Current
Retail Supervisor
BCBGeneration
06.2014 - 03.2017
High School Diploma -
Eisenhower HighSchool