Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Smith

Lake Butler

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Little Rainbow Learning Center
01.2018 - Current
  • Coordinated daily administrative operations, ensuring efficient workflow and communication within the learning center.
  • Managed scheduling of staff meetings and parent conferences, enhancing collaboration and information sharing.
  • Developed and maintained filing systems, improving document retrieval speed and accuracy for staff members.
  • Assisted in preparation of educational materials, supporting teachers in delivering high-quality learning experiences.
  • Implemented new office procedures, streamlining administrative tasks and reducing processing times significantly.
  • Trained new administrative staff on operational protocols, fostering a knowledgeable and efficient team environment.
  • Oversaw inventory management for classroom supplies, ensuring availability while minimizing wasteful expenditures.
  • Acted as primary point of contact for inquiries, providing timely assistance to parents and stakeholders with professionalism.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Education

Associate of Science -

Tallahassee State College
Tallahassee, FL

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Database entry
  • Professional communication
  • Scheduling and calendar management

Timeline

Administrative Assistant

Little Rainbow Learning Center
01.2018 - Current

Associate of Science -

Tallahassee State College