Desiree Owens
Houston,TX
Summary
Dedicated security professional with expertise in emergency response, incident documentation, and de-escalation techniques. Committed to maintaining a secure environment and ensuring the safety of individuals in high-pressure situations.
I am also a detail-oriented Armed Security Officer with a strong focus on surveillance monitoring and crowd control. Proven ability to implement emergency procedures effectively and collaborate with law enforcement, ensuring the safety of patients, staff, and visitors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Memorial Hermann
Memorial City
11.2023 - Current
- Monitored premises to ensure safety and security of patients, staff, and visitors.
- Implemented emergency response procedures during critical incidents to safeguard individuals.
- Conducted regular patrols to identify potential security risks and maintain a secure environment.
- Collaborated with law enforcement agencies during investigations and incident responses.
- Assisted in training new security personnel on protocols and emergency procedures.
- Utilized surveillance systems to monitor activities and respond to security breaches effectively.
Armed Security Officer
HCA Houston Healthcare Pearland
Pearland, TX
12.2019 - Current
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Enforced hospital policies regarding visitor access and behavior to enhance safety compliance.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
Education
Criminal Justice
Grand Canyon University
Phoenix, AZHigh School Diploma -
Garfield High School
Akron, OH06-2013
Skills
- Public safety
- Body armor usage
- Report writing
- Guest relations
- Computer skills
- Incident documentation
- Surveillance monitoring/ CCTV
- De-escalation techniques
- Crowd control
- Facility protection
- Emergency response
- Crime prevention
- Executive protection
Accomplishments
- Successfully completed 4-week security training program.
- Documented and resolved Diversion which led to medication resolutions.
Certification
- Level 3 Security License
- IAHSS-Supervisor
- BLS -CPR Certified
- CPI Certification
Timeline
Armed Security Officer
Memorial Hermann
11.2023 - Current
Armed Security Officer
HCA Houston Healthcare Pearland
12.2019 - Current
Criminal Justice
Grand Canyon University
High School Diploma -
Garfield High School