Desiree Parga
Leesville,LA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Eager to apply time management and organizational skills while facilitating customer satisfaction growth. Very flexible, resilient and hard working ready to learn and contribute to team success. Dedicated and driven to get the job done to meet everyone's expectations. Quick learner and ready to try new things.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Clerk
Tech Systems
Fort Johnson, LA
06.2022 - Current
- Identified and moved empty and broken pallets to proper areas.
- Prepared orders by processing requests and supply orders and pulling materials.
- Maintained inventory control by collecting stock location orders and printing requests.
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
- Stacked and stored pallets in proper locations to keep warehouse clean and organized.
- Utilized material handling equipment to transport product to shipping locations or delivery platforms.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Water Purification Specialist
US Army
Fort Cavazos, TX
10.2017 - 03.2022
- Tested water and sewage samples with color analysis standards.
- Worked 40+ hour work week
- Updated soldiers records and logged them into computer system
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Server
Chili's Restaurant
Leesville, LA
06.2016 - 05.2017
- Worked part time, about 20 hours a week. While working part time for another job.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Stocked server areas with supplies before, during and after shifts.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
Cashier
It's Fashion
Leesville, LA
02.2016 - 01.2017
- Worked part time, about 20 hours a week.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education
High School Diploma -
Pickering High School
Leesville, LA05.2015
Skills
- EPA regulations understanding
- Water purification systems
- SCADA operations knowledge
- Adjusting chemical levels
- Communication
- Basic math
- Report writing
- Multitasking
- Leadership
- Computer skills
- Organizational skills
- Team management
- Active listening
- Training & Development
- Customer service
- Problem resolution
- Computer competency
- Maintaining files
- Numeracy skills
- Forklift certified
- Shipping and receiving
- Inventory organization
- Microsoft Office
- PPE use
- Materials handling and transport
- Wrapping and boxing
Additional Information
Served active duty military. Disabled vet with a secret clearance. Very resilient and eager to work.
Timeline
Shipping and Receiving Clerk
Tech Systems
06.2022 - Current
Water Purification Specialist
US Army
10.2017 - 03.2022
Server
Chili's Restaurant
06.2016 - 05.2017
Cashier
It's Fashion
02.2016 - 01.2017
High School Diploma -
Pickering High School
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