Desiree Pearson
Sallisaw,OK
Summary
Dedicated nursing student with over 20 years of hands-on clinical experience in veterinary medicine, transitioning into human healthcare. Strong background in patient care, medication administration, and working in fast-paced clinical environments. Currently completing LPN training at Indian Capital Technology Center with an expected graduation date of June 2026. Clinical experience and rotations in medical-surgical, ICU, emergency room, operating room observation, and phlebotomy. Known for reliability, attention to detail, and compassionate, patient-centered care.
Overview
23
23
years of professional experience
Work History
Receptionist/Technician
Sallisaw Equine Clinic
Sallisaw, OK 74955
03.2021 - 07.2025
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Coordinated communication between veterinary staff and clients to facilitate care processes.
- Maintained accurate records of patient information and billing details using clinic management software.
- Assisted in managing inventory of supplies, ensuring readiness for daily operational needs.
- Developed streamlined processes for handling phone calls and messages, improving response times.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Office Manager/Receptionist
Sallisaw Animal Clinic
Salliaw, OK 74955
05.2002 - 06.2020
- Oversaw daily clinic operations, ensuring efficient workflow and optimal patient care.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Administered vaccinations and medications as directed by veterinarians, ensuring optimal animal health.
- Assisted in surgical procedures, maintaining sterile environments and handling instruments efficiently.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Education
LPN Nursing Student
Indian Capital Technology Center
Tahlequah, OK06.2026
Skills
CORE CLINICAL SKILLS
IV Therapy Medication Administration Phlebotomy Wound Care Vital Signs Monitoring Patient Documentation Infection Control Patient Care Team Collaboration
Timeline
Receptionist/Technician
Sallisaw Equine Clinic
03.2021 - 07.2025
Office Manager/Receptionist
Sallisaw Animal Clinic
05.2002 - 06.2020
LPN Nursing Student
Indian Capital Technology Center