Desiree Perez
68 Spring Rd, Royal Oaks,CA
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Multi-talented Personal Care Aide with 12 years and 7 months supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, changing clothes, hygiene and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver
Aging and Adult Services
Salinas, CA
01.2011 - 08.2023
- Taking care of them and feeding them or helping them around the home
- Keeping their house nice and clean and germs free
- Set up for their medications, when and what time give them
- Taking them to do their errands and helping them also with their baths if they can’t do on their own
- Helping them prepare their shower and give their medication before showering for pain, also give them their injections and changing their clothes or diapers.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Instructed family members on how to provide bedside care.
- Helped clients get in and out of beds and wheelchairs.
- Followed safe lifting and transferring techniques to transport residents.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Monitored vital signs including blood pressure, temperature and pulse rate.
Associate/Clerk
Famous Footwear
Capitola, CA
04.2016 - 05.2016
- Greet the customer and ask if they need any assist in anything that they are looking for
- Go to the customer that u already assist if they need any help looking for shoe particular style and if not we can order it for you, but if your a rewards member you get free shipping to your house
- Count every change you receive from the customer and giving them back their change, also compliment their pick of shoes and their style they are wearing which it will go with the outfit they are wearing
- Thank them for shopping with us at famous footwear and to have a nice day.
- Processed customer orders accurately and promptly according to established policies and procedures.
- Supported other departments with their needs when necessary.
- Answered phone calls professionally while providing excellent customer service.
Cashier/Clerk
CVS Pharmacy
Captola, CA
01.2016 - 04.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Ask customers if they are a CVS Extra Care member if not sign them up and ring their merchandise.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Ask if they found everything alright an assist if they need any help looking for a product
- Compliment of their purchase and have a nice day.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Fitting room associate
Marshalls
Santa Cruz, CA
09.2015 - 01.2016
- Greeted customers as they entered the fitting room area and provided them with assistance if needed.
- Counting their merchandise to check if any tags or sensors in them and give them a number
- Provided excellent customer service by answering questions about merchandise or store policies.
- Asking the customers if everything went will that they tried on and count the merchandise before they leave the fitting and collect any hangers and number
- Inspected garments for damages and reported any issues to management.
- Folded, hung, and organized clothes in a neat and orderly fashion in the fitting rooms.
- Responded quickly to customers' needs while keeping up with high-volume demands during peak business hours.
- Maintained a clean and inviting atmosphere in the fitting room area.
- Ensured all products were accurately tagged with price tags before displaying them on shelves.
- If the customers don’t come out with a hanger to ask them to go get it or they don’t want to get to call a associate meanwhile the fitting room associate gets it
- If the customers doesn’t come out with the number of merchandise as their tag
- We call the manager to look out for that customer in case of stealing.
- Utilized loss prevention and merchandise protection standards to maintain store assets.
Merchandise
K-Mart
Watsonville, CA
04.2010 - 12.2010
- Keeping the area clean also putting the merchandise back on the shelves
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Making sure nothing is on the ground for any merchandise found had to put it back in its right place
- Working as a team, helping other when hey had questions about the merchandise.
- Maintained a clean and organized work environment at all times.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Education
Some credentials -
Cabrillo College
06.2011
Physical Therapy Aide Certificate - Physical Therapy
Mission Trails ROP
Salinas, CA12-2010
High school Diploma -
Watsonville high school
06.2010
Skills
- Compassionate client care
- Incident Reporting
- Progress Documentation
- Chronic Disease Management
- Meal Preparation
- Patient Companionship
- Mobility Assistance
- Documentation
- Medical Records Management
- Flexible Schedule
- Medical record-keeping
- Medication Administration
- Problem-Solving
- First aid and safety
- Elderly Care
- Housekeeping
- Heavy Lifting
- Multitasking and Organization
- Direct Patient Care
- Respectful and Compassionate
- Compassionate Care
- Medication and Appointment Reminders
Qualities Skills
- Great customer service
- Very flexible
- Attention to detail
- Fast learner
- Good communication
- Ability to work in a team
- Work ethic
- Willingness to learn
- Patience
References
- Vanessa Orduna, (831) 319-9921
- Jessica Ruelas, (831) 334-2504
- Lucy Vega, (831) 776-5998
Certification
- physical therapy aide certificate
Timeline
Associate/Clerk
Famous Footwear
04.2016 - 05.2016
Cashier/Clerk
CVS Pharmacy
01.2016 - 04.2016
Fitting room associate
Marshalls
09.2015 - 01.2016
Caregiver
Aging and Adult Services
01.2011 - 08.2023
Merchandise
K-Mart
04.2010 - 12.2010
Some credentials -
Cabrillo College
Physical Therapy Aide Certificate - Physical Therapy
Mission Trails ROP
High school Diploma -
Watsonville high school