Desiree Perez
Waxahachie,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Homemaker
Self-Employed
Waxahachie, TX
02.2009 - Current
- Successfully resolved customer concerns by providing exceptional service through extensive knowledge and friendliness.
- Understood and followed oral and written directions.
- Collaborated with a diverse team to achieve objectives and resolve product and service concerns.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Successfully accomplished service goals through effective prioritization and organization of tasks.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Enhanced customer experience by efficiently handling requests and addressing questions.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
Education
GED -
Navarro College
Waxahachie, TX04-2024
Skills
- Collaboration
- Basic Math
- Problem Resolution
- Research
- Troubleshooting
- Critical Thinking
- Planning
- Active Listening
- Organization
- Calm Under Pressure
- Public Speaking
- Friendly, Positive Attitude
- Problem-Solving
- Organizational Skills
- Analytical
Timeline
Homemaker
Self-Employed
02.2009 - Current
GED -
Navarro College