Desiree Pimentel
316 Wilber Place Apt 17,CA
Summary
Recent graduate student from University of California Riverside with a bachelors degree in biochemistry, Seeking opportunities to learn, grow and contribute to a team. Has experience on how to work with and communicate in a group. Strong drive for results and continuous improvement.
Overview
7
7
years of professional experience
Work History
Student Success Coach
Rio Hondo College
Whittier , CA
01.2021 - Current
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Coached high school students and facilitated transition into community college or university settings.
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
- Encouraged students to develop four-year plan and assisted in planning and individual program of study for next term.
- Served as student mentor and counselor for students when academic problems and personal adjustment issues arose.
- Planed and leaded academic based workshops to help students who are transferring to a 4- year university.
Tutor 1
Rio hondo college
Whittier, CA
10.2018 - 03.2020
- Delivered effective math tutoring for students
- Tutored students in such areas as Basic math and chemistry , delivering individualized lesson plans and study guides on subject matter.
- Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
- Built student self-confidence by working through stages of problem concepts and using positive reinforcement techniques.
- Coached students through challenging material with positive reinforcement and encouragement.
- Supported students by identifying and addressing specific concerns.
Sales Associate
Banana Republic
Commerce, CA
07.2018 - 10.2018
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Stayed up to date on store promotions, payment policies and security practices.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Cashier
Toys R Us
Montebello, CA
10.2017 - 08.2018
- Assisted with purchases, locating items and signing up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Monitored sales events, added new merchandise and rang up purchases.
Volunteer
Beverly Hospital
Montebello, CA
06.2017 - 08.2017
- Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
- Helped transport patients and assisted with discharges.
- Performed general cleaning duties, keeping work areas clean and organized.
- Re-stocked bins and shelves
- Maintained clean and well-organized environment to promote client happiness and safety.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Education
Bachelor of Science - Biochemistry
University of California, Riverside
Riverside, CA09-2023
Associates of Biology - Biochemistry
Rio Hondo College
Whittier, CA05-2021
High School Diploma -
Montebello High School
Montebello, CA06.2016
Skills
- Learning techniques
- Online tutoring
- Confidence building
- Student motivation
- Personalized learning plans
- Relationship Building
- Communications
- Friendly and personable
- Punctual
- Team collaboration
- Problem-solving skills
- Decision-making
- Peer Counseling
- Mental Health Support
- Outreach programming specialist
- career counseling
- Independent and Self-Directed
Timeline
Student Success Coach
Rio Hondo College
01.2021 - Current
Tutor 1
Rio hondo college
10.2018 - 03.2020
Sales Associate
Banana Republic
07.2018 - 10.2018
Cashier
Toys R Us
10.2017 - 08.2018
Volunteer
Beverly Hospital
06.2017 - 08.2017
Bachelor of Science - Biochemistry
University of California, Riverside
Associates of Biology - Biochemistry
Rio Hondo College
High School Diploma -
Montebello High School
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