Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Desiree Quinn

Desiree Quinn

Summary


Self-motivated professional successful in seizing viable opportunities for expansion, fundraising and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational teams.

Overview

11
11
years of professional experience

Work History

Co-Owner/VP

MVP Elite Youth Football Program & Facility (501c3)
01.2017 - Current

Fulfill the needs and duties of running our non-profit and the MVP Elite youth facility. Serve as a backup to the board president, Runs board meetings as requested and in the board president's absence, Serves as the nonprofit's spokesperson as needed, Help drive the company's financial planning, Perform risk management by analyzing the organization's liabilities and investments, Decide on investment strategies by considering cash and liquidity risks, Control and evaluate the organization's fundraising plans and capital structure, Researches and identifies existing and new funding; including, foundation, public, and private funding prospects, Assist in Grant Writing, Ensure cash flow is appropriate for the organization's operations, Supervise all personnel, Manage vendor relationships, Collaborate on maintaining relationships with donors and providing and supportive responses to donations, Ensure compliance with the law and company's policies, other projects & duties as needed.

Advocate

Leaders Against Pain Action Network in Partnership with the National Fibromyalgia & Chronic Pain Association (501c3)
01.2014 - Current

Leaders Against Pain Action Network (LAPAN) is a program customized for support group leaders and advocates participating in a multi-faceted program focusing on media, advocacy and leadership training

LAPAN was created to address the following issues, Creating awareness through the media, Conducting on air interviews, Contacting print and electronic media outlets, Implementing the principles of public relations and messaging, Writing press releases and media alerts, Learning advocacy principles, Contacting policymakers at the local and national level, Learning techniques to mobilize their support group members and others in the pain and FM communities to bring about awareness and create change. Since 2005, 175 support group leaders have been trained as patient advocates through the Leaders Against Pain Action Network (LAPAN) program: Ability to communicate unified message on the needs of FM community, Trained in media and advocacy skills and knowing how to stay on message regarding FM and chronic pain issues, Willing to disseminate information and participate in contacting political officials through various communication channels, Increased number of media impressions and resulting increased awareness across the country and abroad on fibromyalgia as a chronic pain disorder, Quick response to legislative issues by forwarding information via the internet and chain calling. Increased participation in Annual Fibromyalgia Awareness Day May 12th activities around the world 85% of the national leaders obtaining proclamations that proclaim May 12th as FM Awareness Day by federal representatives, state Governors and /or local officials.

Customer Service Associate-Virtual Contact Center

Amazon
11.2016 - 01.2022

Remote position requires significant phone, e-mail, and chat communication with customers in a home office setting. CSA's utilize a wide variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions. CSA's are the heart of Amazon, escalating systematic problems and driving to challenge the status quo. This helps drive continuous improvement on all levels for the benefit of the customer.

Ms. Oregon State America

MS America Pageant
01.2014 - 01.2015

A titleholder's main purpose is to not only be a role model and represent her Pageant Organization, but to further an important social cause by participating in events and operations organized for the cause thereby spreading awareness. She is responsible for handling all forms of PR including media appearances, hometown, charity & volunteer events as well as social & print media. She may become associated with many organizations, over the course of her reign. The magnetic personality of a title holder helps to attract people's attention and to sensitize the public about targeted social problems. This in turn can help to raise funds for their platform or 'cause'. As a title holder of a pageant, she must possess good communications skills. She will be making speeches & presentations on behalf of her Pageant Organization as well as her cause. Apart from proving her intelligence, talent and pleasing personality as the winner, she is an advocate of social service. As a titleholder there is a huge moral responsibility to maintain a respectable character while being appealing and approachable to people of all age groups, especially the young. With her success she also plays a big role in promoting her community.

Local Marketing Consultant

Dex Media
01.2013 - 01.2014

Consultative business-to-business ROI-based sales.

Assisting with sales/marketing as well as advertising campaigns, develop new business opportunities, develop and implement strategic sales plans, facilitate client requirement meetings both in person and or remotely, report weekly sales forecasts, stay current with needs, competition and industry trends, deliver sales presentations/proposals to prospective clients with a successful closing rate, develop and manage client and agency relationships, meet with clients regularly to review progress, analytics and maintain relationships, manage projects to make sure that they get completed in a timely manner and maintain active participation and memberships in networking organizations.

Education

No Degree -

Institute of Children's Literature

Travel Specialist Diploma -

International Air Academy
1999

WA State Insurance License -

PFS University
2005

CNA State Certification -

Newcare Directions
1994

High School Diploma -

Yamhill-Carlton High School
1994

On-going Digital Advertising Training -

Dex Media
2014

A to Z Grant Writing -

Lane Community College
01.2023

Leaders Against Pain Training -

LAPAN
01.2014

Initial Sales Training -

Dex Media
01.2013

Google Training Certification -

Dex Media
01.2013

Respite Services Training Certificate Course -

Innovated Services NW
01.2012

Skills

  • Policy and procedure implementation
  • Business Growth
  • Budget Development
  • Customer Relationship Management (CRM)
  • Financial Administration
  • Small business operations
  • Report Generation
  • Business Development
  • Inventory Management
  • Operations Management
  • Customer Relations

Awards

  • Ms.Oregon State America 2015
  • Mrs. Clark County International 2012
  • Advocate for Fibromyalgia through the Leaders Against Pain Action Network in partnership with the National Fibromyalgia & Chronic Pain Association
  • Actor appearing on NBC's Grimm & TNT's Leverage & The Librarians
  • Featured on the cover of Fibromyalgia & Chronic Pain Magazine
  • Published author of 2 articles for a national magazine

Timeline

Co-Owner/VP

MVP Elite Youth Football Program & Facility (501c3)
01.2017 - Current

Customer Service Associate-Virtual Contact Center

Amazon
11.2016 - 01.2022

Advocate

Leaders Against Pain Action Network in Partnership with the National Fibromyalgia & Chronic Pain Association (501c3)
01.2014 - Current

Ms. Oregon State America

MS America Pageant
01.2014 - 01.2015

Local Marketing Consultant

Dex Media
01.2013 - 01.2014

No Degree -

Institute of Children's Literature

Travel Specialist Diploma -

International Air Academy

WA State Insurance License -

PFS University

CNA State Certification -

Newcare Directions

High School Diploma -

Yamhill-Carlton High School

On-going Digital Advertising Training -

Dex Media

A to Z Grant Writing -

Lane Community College

Leaders Against Pain Training -

LAPAN

Initial Sales Training -

Dex Media

Google Training Certification -

Dex Media

Respite Services Training Certificate Course -

Innovated Services NW
Desiree Quinn