Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Ramirez

Dickinson,TX

Summary

Highly skilled and enthusiastic professional with more than 4 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

Overview

12
12
years of professional experience

Work History

Health Unit Coordinator

UTMB
02.2020 - Current
  • Assisted with processing patient admissions, transfers and discharges.
  • Communicated with patients, ensuring that medical information was kept private.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Assisted with the maintenance of an orderly and neat environment.
  • Maintains the units medical records as outlined by the UTMB procedures and policies.

Tutor

Galveston College
09.2018 - 01.2020
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Assisted students in developing study skills and strategies.
  • Conducted tutoring sessions at schools, homes and public spaces.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.

Server

Bronco Burritos
02.2011 - 11.2019
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Processed orders and sent to kitchen employees for preparation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated warm relationships with regular customers.
  • Head cashier and responsible for banking interactions and statements.

Education

Vocational Nursing

Galveston College
Galveston, TX
05.2023

High School Diploma -

Dickinson High School
Dickinson, TX
06.2011

Skills

  • Process Improvement
  • Patient Database Maintenance
  • Timely Processing
  • Unit Reception
  • Nursing Assistance
  • Patient Eligibility Requirements
  • Answer Telephones
  • Medical Report Preparation
  • Great multi-tasking
  • CPR Certified
  • EHR Software
  • Teamwork and Collaboration
  • BLS Certified
  • Office Coordination

Timeline

Health Unit Coordinator

UTMB
02.2020 - Current

Tutor

Galveston College
09.2018 - 01.2020

Server

Bronco Burritos
02.2011 - 11.2019

Vocational Nursing

Galveston College

High School Diploma -

Dickinson High School
Desiree Ramirez