Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Desiree Ramirez

Converse

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

6
6
years of professional experience

Work History

Online Seller

Below Retail
Converse
02.2025 - 04.2025
  • Demonstrated products and sizes during streams, providing detailed descriptions of materials and brands to customers.
  • Located, packed and shipped products to fulfill online orders.
  • Managed online orders by packaging items for shipment or pickup in-store.
  • Addressed customer questions via live chat, improving overall shopping experience.

Field Service Technician

IPG
Converse
12.2023 - 12.2024
  • Replaced faulty parts or components following diagrams or blueprints.
  • Disassembled defective machines for repair or replacement of parts.
  • Collaborated with other technicians to resolve complex issues quickly and efficiently.
  • Responded promptly to emergency service requests from clients.
  • Kept up-to-date knowledge of industry trends, regulations, safety standards.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Generated and oversaw work orders utilizing various Microsoft Office tools.

Server

Rounders Card Club
San Antonio
03.2021 - 09.2023
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Retail Associate

Living Spaces
San Antonio
04.2019 - 02.2021
  • Organized merchandise displays to attract customers and promote sales.
  • Performed price checks on items requested by customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Participated in leadership classes for professional development.

Education

High School Diploma -

Ronald Reagan High School
San Antonio, TX
06-2016

Skills

  • Product demonstration
  • Effective communication
  • Adaptability in fast-paced environments
  • Sorting and categorizing
  • Organizational skills
  • Documentation and reporting
  • Inventory management
  • Customer engagement
  • Sales techniques
  • Proficient use of Microsoft Office tools (Word, Excel, Dynamics, PowerPoint)
  • Attention to detail
  • Time management

References

References available upon request.

Timeline

Online Seller

Below Retail
02.2025 - 04.2025

Field Service Technician

IPG
12.2023 - 12.2024

Server

Rounders Card Club
03.2021 - 09.2023

Retail Associate

Living Spaces
04.2019 - 02.2021

High School Diploma -

Ronald Reagan High School

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