Desiree Ramirez
Hesperia,CA
Summary
Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.
Overview
3
3
years of professional experience
Work History
Volunteer
Big Pine Visitor Center/Angeles National Forest
Big Pine, CA
09.2025 - Current
- Assisted in visitor orientation and education efforts, enhancing guest experience at the center.
- Managed informational resources, ensuring accuracy and availability for public access.
- Fostered meaningful connections with guests through regular visits and engaging conversations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Package Handler
FedEx Ground
Bloomington, CA
05.2025 - Current
- Loaded and unloaded packages with attention to safety protocols and efficiency standards.
- Maintained cleanliness and organization of the work area to promote a safe environment.
- Collaborated with team members to optimize workflow and meet daily delivery targets.
- Operated tugger equipment to transport materials efficiently within the warehouse environment.
- Participated in safety meetings and contributed to a culture of workplace safety awareness.
- Provided backup support in multiple departments as needed, demonstrating flexibility and adaptability in fast-paced environments.
Food & Beverage Runner
Hyde Park Hospitality
Phoenix, AZ
10.2024 - 01.2025
- Provide excellent customer service by anticipating guest needs, offering recommendations, and resolving issues promptly.
- Maintain current knowledge of menu offerings and ingredients for allergy safety.
- Collaborated with team members to maintain efficient workflow during peak periods.
- Ensured lounge area met cleanliness standards by organizing seating and sanitizing surfaces.
Lounge Attendant
Compass Group USA
Phoenix, AZ
01.2024 - 09.2024
- Successfully trained new employees on how to maintain lounge cleanliness, safety, and how to provide excellent customer service.
- Develop positive relationships with guests, leading to repeat visits, and loyalty to the establishment.
- Demonstrated versatility by cross-training for diverse positions: supervisor, back of house, and bar back.
- Executed task prioritization in busy environments, ensuring pleasant interactions with visitors.
- Fostered collaborative team environment by engaging in staff meetings.
Clinical Technician
Fastest Labs of Glendale
Glendale, AZ
05.2023 - 12.2023
- Skillfully collect various samples such as urine, hair, saliva along with DNA buccal swabs.
- Processed samples efficiently, strictly adhering to chain-of-custody procedures.
- Execute administrative tasks while maintaining accuracy.
- Mentored new team members in collection protocols.
- Managed lab operations, including opening and closing.
- Interface with healthcare providers, employers, and clients regarding sample collection, testing processes, and results.
- Uphold compliance with all relevant laws, regulations, and industry standards related to drug testing.
Education
High School Diploma -
Oak Hills High School
Oak Hills, CA05-2015
Bachelor of Science - Wildlife Conservation
Unity Environmental University
New Gloucester, ME2028
Skills
- Customer Engagement
- Administrative Assistance
- Effective Communication
- Adaptable to Change
- Collaborative Team Member
- Problem-solving
- Organized and efficient
- Attention to detail
- Strong Performance in High-Stress Situations
Timeline
Volunteer
Big Pine Visitor Center/Angeles National Forest
09.2025 - Current
Package Handler
FedEx Ground
05.2025 - Current
Food & Beverage Runner
Hyde Park Hospitality
10.2024 - 01.2025
Lounge Attendant
Compass Group USA
01.2024 - 09.2024
Clinical Technician
Fastest Labs of Glendale
05.2023 - 12.2023
High School Diploma -
Oak Hills High School
Bachelor of Science - Wildlife Conservation
Unity Environmental University