Desiree Ramos
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Cottonwood Canyon Health Center
05.2022 - 05.2024
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
Certified Nursing Assistant
Bella Vista Health Center
11.2020 - 01.2022
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Hosts
Dennys Restaurant
06.2020 - 11.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host
Dennys Restaurant
06.2020 - 12.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host
Isa.Bella’s
12.2018 - 07.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Nursing -
Grossmont College
El Cajon, CAHS Diploma -
Grossmont High School
La Mesa, CA06.2020
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Guest Services
- Customer Complaint Resolution
- Cash Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Cottonwood Canyon Health Center
05.2022 - 05.2024
Certified Nursing Assistant
Bella Vista Health Center
11.2020 - 01.2022
Hosts
Dennys Restaurant
06.2020 - 11.2021
Host
Dennys Restaurant
06.2020 - 12.2020
Host
Isa.Bella’s
12.2018 - 07.2019
Nursing -
Grossmont College
HS Diploma -
Grossmont High School
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