Desiree Raven
Pacifica ,CA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Dynamic administrative professional and leader with 23+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Specialist
United Parcel Sevice
09.2000 - Current
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
Education
No Degree - Business Administration
Skyline College
San Bruno, CASkills
- Customer Relations
- Event Planning
- Administrative and Clerical Support
- Customer Database Systems
- Staff Scheduling Procedures
- Inventory Management
- Microsoft SharePoint
- Administrative Leadership
- Registration Processing
- Operational Efficiency
- Office Record Management
- Office Supplies and Inventory
- Schedule Management
- Visitor Support
- Data Entry
- Microsoft Office
- Scheduling
- Confidential Document Control
Certification
- Adult and Pediatric First Aid/CPR/AED BLS, RED CROSS
Timeline
Administrative Specialist
United Parcel Sevice
09.2000 - Current
No Degree - Business Administration
Skyline College
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