Desiree Reeder-Bolden
Homewood,IL
Summary
Proactive Human Resources Business Partner guiding performance management, talent planning and benefits. Decisive with proven success providing employee relations support and oversight for efficient operations. Extensive knowledge and experience developing code of business conduct and ethics policies.
Overview
22
22
years of professional experience
Work History
Human Resources Generalist
Accessabilities Inc.
Merrillville, IN
10.2024 - Current
- Maintained accurate records of personnel data in the HRIS system.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Developed training programs for new hires and existing employees.
- Assessed training needs based on performance evaluations or feedback from managers.
- Drafted and implemented HR policies in accordance with applicable laws.
- Coordinated benefit administration activities such as enrollments, changes, terminations.
- Managed recruitment processes, including job postings and interviews.
- Provided guidance to managers on employee relations issues.
- Monitored company compliance with labor regulations at all levels.
- Organized staff events such as team building activities, holiday parties.
- Conducted employee onboarding process, orientations, and exit interviews.
- Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Established and generated various reports to verify HR compliance.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Provided essential support to address individual HR needs of employees.
Human Resources Business Partner
Target
Chicago, IL
12.2022 - 10.2024
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
- Analyzed data from surveys and other sources to identify trends in employee engagement and satisfaction.
- Conducted exit interviews with departing employees to understand reasons for leaving the company.
- Coached managers on best practices for effective management of their teams.
- Organized team building activities designed to promote collaboration among employees across departments.
- Created reports and presentations summarizing HR metrics including turnover rate, diversity statistics.
- Facilitated resolution of conflicts between employees through mediation or alternative dispute resolution techniques.
- Collaborated with senior leadership to develop strategic plans to support business objectives.
- Conducted annual employee performance reviews and provided feedback to improve job performance.
- Advised supervisors on appropriate disciplinary action according to company policy when necessary.
- Assisted in the development of succession planning initiatives for key positions within the organization.
- Participated in investigations into complaints of workplace harassment or discrimination.
- Represented the organization at job fairs or other recruiting events in order to attract top talent.
- Developed strategies to increase employee retention rates by implementing new rewards programs or improving working conditions.
- Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
- Drove changes to different areas of operations to align company with HR strategies.
Executive Team Leader, Human Resources
Target
Joilet, IL
04.2020 - 12.2022
- Provided guidance and support to managers regarding HR policies, procedures, and practices.
- Coordinated internal mobility programs that encourage career growth among existing staff members.
- Established a positive working environment by resolving conflicts between team members or departments when needed.
- Organized professional development workshops for employees at all levels of the organization.
- Partnered with external vendors to facilitate recruitment activities such as job postings or career fairs.
- Ensured compliance with federal and state laws such as FLSA, FMLA, ADA, EEO.
- Contributed to the design of employee engagement initiatives such as recognition programs or wellness challenges.
- Identified and recruited qualified staff to fill open positions.
- Created and maintained accurate records of all personnel-related data in accordance with legal requirements.
- Managed employee relations issues, including performance management and disciplinary action as necessary.
- Developed and implemented effective onboarding processes for new employees.
- Conducted exit interviews with departing employees to identify areas of improvement.
- Facilitated communication between executive management teams across different business units or locations.
- Directed HR programs, policies and processes to improve operational efficiency.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
Academy Facilitator
Walmart
Naperville, IL
02.2018 - 04.2020
- Adapted instructional methods and materials to meet the varying needs of diverse learners.
- Organized field trips, special events and guest lectures.
- Maintained accurate records of student attendance, grades, progress reports.
- Attended professional development workshops and conferences related to education trends or best practices.
- Evaluated student achievement through formal assessments such as quizzes, tests or projects.
- Facilitated educational activities to ensure effective learning outcomes.
- Utilized technology tools such as computers, tablets, and interactive whiteboards, as appropriate.
- Collaborated with other staff members to provide a comprehensive learning experience for students.
- Encouraged team work among students to foster cooperation and collaboration.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Assistant Store Manager
Walmart
Chicago, IL
08.2013 - 01.2018
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Coached and developed store associates through formal and informal interactions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
Training Coordinator
Walmat Supercenter
Chicago, IL
08.2011 - 08.2013
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Maintained accurate records of all trainings conducted.
- Organized and scheduled on-site and off-site trainings for staff members.
- Facilitated group discussions among trainees regarding topics covered during a session.
- Monitored participants' progress during the training session.
- Supported onboarding of new employees by hosting orientation sessions.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Acted as a liaison between employees and management to communicate training needs and outcomes.
- Promoted a culture of continuous learning and improvement within the organization.
Department Manager
Walmart
Country Club Hills, IL
01.2003 - 08.2011
- Monitored daily sales figures to track trends in customer buying behavior.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Conducted regular performance reviews to monitor progress of individual employees.
- Ensured compliance with company policies and relevant regulations.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Resolved customer complaints and issues promptly and professionally.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Education
Some College (No Degree) - Business Management
Southern New Hampshire University
Hooksett, NHSome College (No Degree) - Business Management
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Improving employee engagement
- Optimizing performance
- Planning policy integrations
- Recommending policy improvements
- Reviewing compliance
- Diversity and Inclusion
- Strategic Planning
- Payroll Management
- Talent management
- Retention Strategies
- Talent Recruitment
- Exit Interviews
- Succession Planning
Timeline
Human Resources Generalist
Accessabilities Inc.
10.2024 - Current
Human Resources Business Partner
Target
12.2022 - 10.2024
Executive Team Leader, Human Resources
Target
04.2020 - 12.2022
Academy Facilitator
Walmart
02.2018 - 04.2020
Assistant Store Manager
Walmart
08.2013 - 01.2018
Training Coordinator
Walmat Supercenter
08.2011 - 08.2013
Department Manager
Walmart
01.2003 - 08.2011
Some College (No Degree) - Business Management
Southern New Hampshire University
Some College (No Degree) - Business Management
Southern Illinois University, Carbondale
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