Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Desiree Rivera

Thornton,CO

Summary

Dynamic administrative professional with bilingual proficiency in Spanish, serving as primary contact for organizational communications. Proven ability to coordinate staff workflow, manage phone and email correspondence efficiently, and facilitate monthly staff meetings. Experienced in recruitment processes, including hiring and termination of employees, ensuring optimal team performance. Committed to enhancing operational efficiency and supporting organizational goals through effective communication and task management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Bariatric Administrator

Denver Health
07.2019 - Current
  • Manages, coordinates, and maintains the Director of Bariatrics schedule
  • Manages scheduling within the Bariatric, Nutrition and Psychological services
  • Arranges and schedules meetings, interviews, and conferences
  • Manages templates build for Bariatric clinic, Nutrition and Bariatric psychology
  • Scheduled Webex support groups-creating and sending invites. Trouble shooting any patient technical problems
  • Scheduling monthly Adult and Adolescent team meetings
  • Creates and maintains patients’ education binders and ensure typed material is accurate
  • Files and maintain records, correspondence, and other paperwork
  • Order and maintains needed office supplies
  • Serve as liaison and support person for the Bariatric department
  • Assists in insurance verification for Bariatric benefits for patients
  • Process invoice payments
  • Trouble shoot any IT problems in the office
  • Run monthly reports

Office Manager

Kids First Health Care
12.2016 - 09.2018
  • Main contact person for organization
  • Answer phones calls and emails in a timely fashion
  • Provide bilingual interpretation as needed
  • Enter, update and maintain information from databases, spreadsheets, charts and reports
  • Enter and look up information in infinite campus
  • Set up monthly staff meetings
  • Arrange printing of agendas, assemble meeting documents and including conference room set up and projector
  • Assist director with any duties
  • Perform yearly evaluations for my employees
  • Set up trainings as needed
  • Supervise 13 employees
  • Hiring and firing of staff
  • Maintain weekly employee timecard
  • Order and track supplies monthly for organization
  • In charge of employees being up to date on their trainings
  • Create and implement policies for organization
  • Weekly audits
  • Use Microsoft office, excel and power point
  • Collect invoice from orders
  • Open and distribute mail to appropriate person and handle faxes
  • Main contact for any staff calls ins or changed of schedules
  • Gathered surveys on a weekly basis
  • Running errors to the post office
  • Tracking petty cash for staff
  • Cash handling
  • Served a diverse population
  • Planned and coordinated onsite and offsite meetings
  • Managed travel and expensive reports for department and team members

Manager

Clinica Family Health Services
06.2006 - 05.2012
  • Provide bilingual interpretation as needed
  • Create and implement policies for organization
  • Provide assistance and make decisions by identifying and prioritizing incoming information
  • Hiring and firing of staff
  • Weekly staff audits
  • Managed staff scheduling
  • Coordinate morning meetings
  • Assist my supervisor with any duties
  • Managed staff schedules
  • Set up and coordinate staff meeting
  • Served a diverse population
  • Maintain utmost discretion when dealing with sensitive topics
  • Room patients
  • Help with group visits
  • Give vaccines

Education

Front Range Community College
01.2018

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PIMA Medical Institute
Denver, Colorado
01.2006

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Gabrielino High School
San Gabriel, California
01.2003

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Personable and approachable
  • Scheduling

Certification

  • CPR
  • MATM Training Program
  • Mountain States Employer Council – Complete Supervisor Certificate Program
  • Mountain State Employer Council – The Employment Law Resource
  • Chain Reaction – Foundation of Leadership/SDI
  • Chain Reaction – Dealing with Difficult People

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Bariatric Administrator

Denver Health
07.2019 - Current

Office Manager

Kids First Health Care
12.2016 - 09.2018

Manager

Clinica Family Health Services
06.2006 - 05.2012

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PIMA Medical Institute

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Gabrielino High School

Front Range Community College

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