Desiree Rivera
Brooksville
Summary
Experience medical professional seeking the opportunity to care for people in need. I am looking for a position where I can utilize my ability to problem solve, multitask and serve both the English and Spanish community.
Overview
15
15
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
05.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Mobile Phlebotomist/Site Coordinator
Vista Clinical Diagnostics mobile service/ LabCorp of America
10.2014 - 08.2021
- Observe and report any performance, staffing related issues to supervisors.
- Collecting blood samples from patients in a private home setting.
- Practice proper patient identification, especially when preforming blood collections at home or assistant facilities.
- Label vials with patient’s names and dates.
- Decipher the best method of drawing blood depending on the specific needs of the patients.
- Transport all specimens to the nearest laboratory.
- Drawing stat tests ordered from patient’s physicians and transporting the specimens to nearest hospital for analysis.
Medical Assistant/ Medical Records/ Receptionist temp
New Age Medical Center
05.2019 - 12.2019
- Escorting patients to exam rooms.
- Verifying patient’s history and insurance coverage, Obtaining and recording patient’s vital signs and addressing patients concerns to relay to physician.
- Using computer applications, answering telephones, returning messages, Scheduling appointments.
- Updating and filing patient’s medical records, retrieving existing medical records by gathering appropriate record folders and contents.
- Processing patient admissions and discharge papers.
Phlebotomist / Site Coordinator
LabCorp Of America
10.2010 - 10.2014
- Perform blood collections by venipuncture and capillary techniques for all age groups.
- Collect specimens for drug screens, paternity testing, alcohol testing etc.
- Data entry of patient’s information in an accurate and timely manner.
- Billing information and collecting payments when required.
- Prepare all collected specimens for testing and analysis.
- Maintaining patient and specimen information logs.
- Provide customer service to all patients.
- Administrative and clerical duties if necessary.
- Manage and monitor monthly patient flow, wait times, inventory and information logs.
- Monitor monthly productivity reports and report as necessary.
- Address any customer service related issues in a timely and respectful manner.
- Travel to additional sites when need for blood drawing.
Education
Certificate - Hemodialysis
Star Academy
Syosset, NY06.2013
Certificate - Medical Assistant Program
Hunter Business School
Medford, NY06.2009
Skills
- Drug Testing
- Microsoft word
- CPR/First Aid
- Phlebotomy
- Hematology
- Urinalysis
- Blood Chemistry
- Medical Manager
- Microbiology
- Administrative Medical
- Office Patient service Representative
Timeline
Phlebotomist
Quest Diagnostics
05.2023 - Current
Medical Assistant/ Medical Records/ Receptionist temp
New Age Medical Center
05.2019 - 12.2019
Mobile Phlebotomist/Site Coordinator
Vista Clinical Diagnostics mobile service/ LabCorp of America
10.2014 - 08.2021
Phlebotomist / Site Coordinator
LabCorp Of America
10.2010 - 10.2014
Certificate - Hemodialysis
Star Academy
Certificate - Medical Assistant Program
Hunter Business School
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