Desiree Robinson
Houston,TX
Summary
Certified Phlebotomist with extensive clinical training in venipuncture and specimen handling. Delivered compassionate patient care while ensuring accurate specimen collection and adherence to safety standards. Built rapport with diverse patients, effectively reducing anxiety and enhancing patient satisfaction in fast-paced healthcare settings.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Phlebotomist
TLW Transformation Center
Houston, TX
05.2026 - Current
- Managed daily operations and supervised a team
- Collected blood specimens for client care at TLW Transformation Center.
- Prepared venipuncture sites using proper antiseptic and safety practices.
- Verified patient identity and confirmed collection orders before procedures.
- Documented specimen details and coordinated with clinical staff.
Patient Service Representative
Harris Health
Houston, TX
11.2022 - 07.2026
- Scheduled patient visits using Harris Health registration and scheduling systems.
- Verified insurance information and updated patient demographics in electronic records.
- Greeted patients at Harris Health front desk and confirmed appointment details.
Aide Assistant
Brookdale Hospital Medical Center
Houston, TX
02.2020 - 09.2023
- Monitored patient conditions and reported changes to clinical staff.
- Supported nursing staff with patient care tasks across hospital units.
- Transported patients to procedures, tests, and assigned departments.
- Maintained accurate documentation and unit communication for Brookdale Hospital Medical Center.
Education
High School Diploma -
Lone Star College
Houston, TXSkills
- Specimen collection techniques
- Infection control practices
- Venipuncture technique
- Specimen collection
- Specimen labeling
- Blood collection techniques
- Cultural competence
- Laboratory Equipment
Certification
Certified Phlebotomist 2026-03 Texas Health & Human Services Commission Houston, TX, Basic Life Support (CPR & AED) 2026-04 American Heart Association Houston, TX
CLINICAL TRAINING
- Phlebotomy Clinical Training March2026-April 2026 Harris County Department of Education Houston, TX
- Completed hands-on training in blood collection procedures and patient preparation.
- Practiced venipuncture and capillary collection techniques while following infection-control procedures.
- Applied proper patient identification, specimen labeling, handling, and safety protocols.
- Developed skills for communicating with patients and helping them remain comfortable during blood collection.
- Followed professional standards related to patient privacy, accuracy, and workplace safety.
Timeline
Phlebotomist
TLW Transformation Center
05.2026 - Current
Patient Service Representative
Harris Health
11.2022 - 07.2026
Aide Assistant
Brookdale Hospital Medical Center
02.2020 - 09.2023
High School Diploma -
Lone Star College