DESIREE D. RUIZ
Project Manager
New Braunfels,TX
Summary
Project Manager with diverse professional experience in several specialized roles with aptitude in the healthcare and signage industry. Adept in
time management, brand conversions, workflow optimization, and negotiation and exceptional interpersonal communication skill. Excels in
demanding, fast-paced environments as well as ensuring customer expectations are met to stay within budget and timelines.
Overview
16
16
years of professional experience
Work History
Project Manager
AdArt, Inc
04.2022 - Current
- Coordinate and manage communications between manufacturing, purchasing, sales, engineering, and other project management team members
- Interface between landlord, subcontractors, permitting departments, attorneys, and property management firms as well as coordinated meetings to ensure all parties are progressing without obstacles
- Status reporting when needed with site location managers, vendors, and client project sponsors
- Met project deadlines without sacrificing build quality or workplace safety
- Provided detailed product orders based on project drawings and technical specifications
- Maintained relationships with material vendors to lower costs and diversify capabilities
Program Manager
Stratus
Rolling Meadows, IL
01.2021 - 11.2021
- Sign Programs Manages sign project work order from start to finish within Service Level Agreement (SLA) guidelines
- Coordinate and manage communications between manufacturing, purchasing, sales, engineering, and other project management team members
- Manages project budget at or above required Gross Profit Margin guidelines as set by Sales
- Manages sign project work orders in any additional required customer database or spreadsheet and communicates customer concerns through ADM and/or Program Team Lead (PTL)
- Interface between landlord, subcontractors, permitting departments, attorneys, and property management firms as well as coordinated meetings to ensure all parties are progressing without obstacles
- Status reporting when needed with site location managers, vendors, and client project sponsors
Project Manager II
Chandler Signs, LLC
San Antonio, TX
09.2016 - 01.2021
- Manages all phases of sales project(s) beginning at initial contact and acquisition of orders, through support project through engineering, manufacturing, install and invoicing, to later servicing products sold
- Coordinate and manage communications between manufacturing, purchasing, sales, engineering, and other project management team members
- Interface between landlord, subcontractors, permitting departments, attorneys, and property management firms as well as coordinated meetings to ensure all parties are progressing without obstacles
- Research products for customer review and approval to ensure each project has best materials to bring customers ideas to fruition
- Directs work of one or more other employees as well as training of newly hired teammates.
- Managed120 site re-brand of exterior and interior signage for AMC
- Managed projects from procurement to commission
Co-Management Specialist (Data Analyst II) & Clinical Practice Coach
Christus Santa Rosa Health System
San Antonio, TX
01.2013 - 06.2016
- Orchestrated progressive efforts to facilitate positive change by analyzing workflow, establishing milestones, and developing best practices
- Foster and cultivate open lines of communication between health system/private payers and physician practices
- Devised, implemented, and continue to maintain complex databases, from which metrics are prepared and reported to physician practices, health system leadership, and partnership board
- Partnered with outside auditors to ensure all databases were compliant with current national regulations
- Played integral role in developing and meeting annual goals while continuously building strategic relationships across departments and collaborating with Clinical Informatics, Finance Analysts, and Clinicians
- Coordinated and conducted multiple monthly meetings with hospital operations teams and physicians
- All metric end results were in 95-100% outcome
Unit Coordinator & Administrative Assistant
Christus Santa Rosa Health System
San Antonio, TX
08.2008 - 01.2013
- Spearheaded extensive overhaul to organized records and files, transferring obsolete files to off-site storage to maximize office space utilization
- Utilize database management skills to enter Physician orders within EMR system efficiently with stellar accuracy.
- Coordinated non-clinical and ancillary services of assigned patient care units
- Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians
- Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements
Administrative Assistant
The Hand Center of San Antonio
San Antonio, TX
05.2006 - 07.2008
- Managed and maintained medical charts and/or electronic medical record, in addition to assisting in transcribing Physician dictations on both new and established patients
- Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies as directed
- Conduct interviews with patients to find out about their medical history and conditions as directed by Physician.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Education
Some College (No Degree) - Biology & Business Administration
Skills
Intermediate Spanish
Budgeting
Customer Engagement
Data Analysis
Google Workspace
Microsoft Office Suite
Project planning and development
Project Management
Advanced problem solving
Timeline
Project Manager - AdArt, Inc
04.2022 - Current
Program Manager - Stratus
01.2021 - 11.2021
Project Manager II - Chandler Signs, LLC
09.2016 - 01.2021
Co-Management Specialist (Data Analyst II) & Clinical Practice Coach - Christus Santa Rosa Health System
01.2013 - 06.2016
Unit Coordinator & Administrative Assistant - Christus Santa Rosa Health System
08.2008 - 01.2013
Administrative Assistant - The Hand Center of San Antonio
05.2006 - 07.2008
The University of Texas At San Antonio - Some College (No Degree), Biology & Business Administration