Desiree L. Santos
Huntington Park,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pastry Cook
LA Cha Cha Cha
05.2024 - Current
- Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
- Scaled out and mixed ingredients according to recipes and procedures.
- Maintained cleanliness and proper food safety standards, ensuring a safe working environment for all staff members.
- Adapted quickly to new techniques and equipment, increasing overall productivity within the kitchen team.
Barista
Groundwork Coffee
11.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Jr. Sous Chef
Sari Sari
11.2022 - 08.2023
- Prepped daily menu items to quickly deliver upon request.
- Oversaw cleanliness of each station in kitchen.
- Maintained inventory records and updated ordering systems regularly to ensure adequate stock levels based on anticipated demand.
- Planned and directed high-volume food preparation in fast-paced environment.
- Collaborated with fellow team members to ensure timely completion of tasks and excellent execution of all dishes.
- Led team by example in preparing items accurately and according to high-quality standards.
Bartender/ Beertender
Wurstkuche
05.2020 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Line cook, dishwasher, prep cook
Porto’s Cafe & Bakery
12.2018 - 01.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Part-time Merchandiser
American Greetings
05.2017 - 06.2018
- Independent worker
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Cashier
Subway
06.2014 - 05.2016
- Merchandising
- Managing money
- Bilingual
- Closing skills
- Employee of the month
- POS system
- Trained new employees
Education
Culinary Arts Program AB transfer -
Cerritos Community College
Norwalk, Ca06-2020
High School Diploma -
South Gate High School
South Gate, Ca06.2014
Skills
- Skilled in PC and Mac computers, Telxon and Tablet devices, Experienced Cashier Adequate in taking orders and setting times and dates
- Responsible, enthusiastic, and flexible to cooperate with peers I have excellent customer service skills in communication and in promoting new merchandise to improve sales
Leadership Experience
- Trained new employees
- Managed money counts
- Shift leader
- Managed several stores inventory of American Greetings merchandise
- Organized the Walk for Autism in South Gate High School
Certification
- ServSafe Food Handler's Certification
- Food Protection Manager Certification - ServSafe National Restaurant Association.
- Responsible Beverage Service Training (RBST) Certificate - Various State Liquor Control Boards.
Timeline
Pastry Cook
LA Cha Cha Cha
05.2024 - Current
Barista
Groundwork Coffee
11.2023 - 05.2024
Jr. Sous Chef
Sari Sari
11.2022 - 08.2023
Bartender/ Beertender
Wurstkuche
05.2020 - 11.2022
Line cook, dishwasher, prep cook
Porto’s Cafe & Bakery
12.2018 - 01.2020
Part-time Merchandiser
American Greetings
05.2017 - 06.2018
Cashier
Subway
06.2014 - 05.2016
Culinary Arts Program AB transfer -
Cerritos Community College
High School Diploma -
South Gate High School
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