Desiree Slayton
Palm Springs,CA
Summary
Results-driven and motivated professional with a growth mindset and a strong passion for learning. Seeking a management position where I can utilize my energetic nature, leadership skills, and ability to exceed performance expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Walgreens
08.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Shift Lead/Inventory Specialist
07.2019 - 08.2021
- Oversaw inventory management, including receiving, stocking, and ordering, to ensure optimal stock levels and minimize out-of-stock situations
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Demonstrated strong leadership skills by effectively supervising and delegating tasks to ensure smooth workflow and excellent team performance
- Collaborated with cross-functional teams to develop and implement strategies for improving operational efficiency and enhancing customer experience
- Maintained meticulous procedural compliance with established company procedures and ensured company policies were maintained at the highest standards amongst all team members
Retail Sales Consultant
Sprint
11.2018 - 07.2019
- Assisted customers with mobile tech needs, offering competitive pricing and customized plans
- Consistently achieved and surpassed sales goals set by management through effective sales techniques and product knowledge
- Conducted training sessions to educate and empower team members, resulting in improved sales performance
- Played a key role in inventory management, sales reporting, and maintaining visual merchandising standards
Education
High School -
La Quinta High
08.2003
Skills
- Leadership and Team Management
- Customer Service Excellence
- Inventory Management
- Sales and Marketing
- Training and Development
- Data Entry and Reporting
- Strong Organizational Skills
- Proficient in Microsoft Office Suite
- Detail-oriented with Strong Problem-solving Abilities
- Excellent Communication and Interpersonal Skills
Certification
- Driver's License
- Pharmacy Technician Certification, 06/01/22
Timeline
Shift Lead
Walgreens
08.2023 - Current
Shift Lead/Inventory Specialist
07.2019 - 08.2021
Retail Sales Consultant
Sprint
11.2018 - 07.2019
High School -
La Quinta High
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