Desiree Smith

• Assist with various projects on the IDR team
• Manage asset recovery and arranging the shipment of equipment to new hires
• Request / purchase software and hardware for CHS employees
• Research and provide CHS employees with proper resources when assistance is needed

● Display communication skills through contact with customers and employees
● Apply team building skills to ensure that staff worked smoothly and that customers are satisfied
● Increase revenue by 10% through upselling

• Worked flexible schedule and extra shifts to meet business needs.

• Managed job postings, screening resumes, set up interviews and created offer letters.
• Developed and implemented onboarding procedures to streamline new hire orientation and training
• Resolved conflicts among employees, promoting a positive work environment
• Managed asset recovery initiatives, including the retrieval of company property

• Provide Appeal Management on PRO/FAC claims ranging from $250.00 - $300,000.00 for INP, OUT, AMB, DIA, SUR, ANE, RAD, and ERP amongst various clients, including a new client : Bright Health
• Total savings of $6,019,439.39 for clients between March 22, 2021 and August 9, 2021
• 826 SUC, 110 FAI, and 102 INL: totaling an 88% SUC rate
• Manage multiple priorities in a time sensitive manner

• ● Maintain positive attitude and working relationship with staff and students
  ● Supervise all students assigned to me within state requirement ratios and offer assistance with homework
  ● Ensure that students follow the safety procedures established by the CDC
• Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
• Encouraged leadership skills among students through team-building exercises and project-based learning opportunities.

• Assisted the HR Team with preparation of new hire and terminated personnel, I-9, and medical files
• Filed employee documents, benefits information, 401k documentation, and other general filing and scanning
• Assisted with data entry and uploading of employee documents into UltiPro and assisting with varied administrative tasks and projects