Desiree Stark
Aurora,OH
Summary
Thorough Supply Technician offering 21 years background receiving, processing and distributing inventories. Well-versed in coordinating delivery of equipment and materials and resolving discrepancies with vendors. Familiar with inventory and stock control practices paired with in-depth knowledge of forklift and pallet jack operations. Eager and determined individual committed to achieving all company goals and creating productive, safe work environment
Overview
28
28
years of professional experience
Work History
Operation Team Lead
NDCP
10.2019 - Current
- Compared shipping orders and invoices against contents received to verify accuracy
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders
- Motivated and trained employees to maximize team productivity.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Supply Technician
AECOM
06.2017 - 06.2018
- Assigned to Creech AFB, NV and support TDY deployments to various CONUS/OCONUS locations as require
- Maintain running inventory of stock using appropriate software
Ensure parts due in from maintenance are tracked, and take appropriate actions to meet applicable goals. - Account for all materials being shipped out of, and received at facility
- Log government property and maintain records with appropriate identifying tags
- Verify materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages
- Perform miscellaneous quality assurance duties including inspections, inventory process checks, inspecting and examining materials, article inspections, etc
- Responsible for inventory management of decentralized and decontrolled items, including supplies and equipment
Shift Manager
AAFES
09.2016 - 09.2017
- Researches and resolves customer inquiries related to lost/damaged merchandise, special delivery requests, product availability and/or shipping delays
- Assists with various order fulfillment, drop ship supplier, and/or system related processes
- Coordinates return of merchandise with approved carriers and processes refunds, discounts, and returns to customer accounts
- Assists in managing and directing retail store operations
- Deals with merchandising, selling, stocking, promoting and reordering of goods
- Assists in establishing financial goals to maximize sales, profit, productivity, turns and inventory
- Performs variety of clerical and manual duties related to receiving and processing merchandise and supplies
- Prepares and processes deposits for facility each day
- Managed schedules, accepted time off requests and found coverage for short shifts
Logistics Manager and Specialist
United States Air Force
04.1996 - 04.2016
- Worked within series of positions that have increased in scope and responsibility with each promotion, beginning as Technician and quickly moving into management-level roles as Weapon System Manager, Customer Service Manager, Equipment Supervisor, and Mission Impaired Capability Awaiting Parts Supervisor
- Planned, coordinated, and directed supply inventory, and management for missions in U.S. and overseas
- Developed and implemented plans and processes that ensured accuracy, quality, and cost control. Analyzed mission objectives, technical data, usage frequency, maintenance practices, operation characteristics, and other information to determine provisioning and requirements
- Oversaw all operations for ordering, shipping, receiving, distribution, transportation methods, mission account management, and quality assurance. Performed routine inspections to ensure desired results
- Worked directly with members of other departments, representatives from partners such as Lockheed Martin and Boeing, and on-site contacts. Built rapport and developed solid working relationships while obtaining information, answering questions, and resolving issues
- Trained and managed logistics teams of up to 20 personnel with responsibility for supplies and equipment valued at over $35 billion. Instructed and mentored team members on quality assurance operations. Planned and directed individual and collective activities of team. Monitored performance and managed human resource functions such as orientation, scheduling, and reviews
Education
Master of Science - Human Resources Management
Golden Gate University
San Francisco, CA04.2022
Bachelor of Science - Ops Supply Management & Human Resource Management
Golden Gate University
San Francisco, CA04.2021
Skills
- Policies and procedures
- Staff Management
- Strategic planning
- Inventory Oversight
- Customer Service
- Worker Supervision
- Logistics Processes Planning
- Logistics and Supply Chain Software
- Receiving Oversight
- Materials Monitoring
- Dependable and Responsible
Additional Information
- Windows and Apple/Mac Operating Systems
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Publisher)
- Programming in HTML
- Web-based tools and applications for online research, tracking and communications
- Automatic Data Processing (ADP)
- System Applications and Products (SAP) in Data Processing
Key Accomplishments
- Resolved over 1,000 customer inquiries as supervisor of Contingency Operations
- Given additional roles, including Physical Fitness Leader, Unit Safety Representative, Unit Voting Officer, and Unit Training Manager
- Received numerous awards throughout the course of service, including Outstanding Performer, Non Commissioned Officer of the Quarter and Stripes for Exceptional Performer (STEP)
- Improved community relations through outreach programs for local schools and organizations such as the Humane Society and Virginia Food Bank
- Continually achieves the highest marks on all performance reviews
My Linkedin
linkedin.com/in/desiree-stark-ba76b6ab
Timeline
Operation Team Lead
NDCP
10.2019 - Current
Supply Technician
AECOM
06.2017 - 06.2018
Shift Manager
AAFES
09.2016 - 09.2017
Logistics Manager and Specialist
United States Air Force
04.1996 - 04.2016
Master of Science - Human Resources Management
Golden Gate University
Bachelor of Science - Ops Supply Management & Human Resource Management
Golden Gate University
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