Desiree Steele

• Mentored the team on effective upselling and cross-selling techniques.
• Demonstrated company core values as role model, with a focus on respect, honesty, integrity, diversity, inclusion and safety of others.
• Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
• Addressed customer issues to ensure swift and successful resolution.
• Worked as a team member to provide the highest level of service to customers.
• Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
• Shared product knowledge with customers while making personal recommendations.
• Delegated work to employees based on shift requirements, individual strengths and unique training.
• Received and processed cash and credit payments for in-store purchases.
• Processed shipments and maintained organized stock shelves.
• Offered direction and gave constructive feedback to motivate team members.

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
• Maintained inventory by checking merchandise to determine levels.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Formed and sustained strategic relationships with clients.
• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Provided drink suggestions to customers based on their preferences.
• Processed payments accurately and efficiently with POS system.
• Assisted in setting up the bar for service shift.
• Kept track of all orders made by customers and communicated them promptly to kitchen staff.
• Stocked ice bins and coolers as needed throughout shift.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Cleansed glasses with sanitizing solution after each use.
• Resolved customer complaints in a professional manner.
• Organized storeroom inventory of supplies such as cups, napkins, straws.
• Performed opening and closing duties including restocking supplies.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Developed good working relationships with fellow employees through effective communication.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.

• Greeted customers and provided excellent customer service.
• Greeted frequent visitors by name and explained new promotions.
• Studied industry trends to inform planning of bar menu and development of new drink recipes.
• Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
• Arranged bottles and glasses behind bar to make attractive displays.
• Monitored bar inventory and promptly restocked low items before depletion.
• Cleaned up spills and broken glassware and safely disposed of sharp pieces.
• Managed accurate bar tabs and processed cash and credit card transactions.
• Made friendly conversation with customers to provide enjoyable bar experience.
• Measured and mixed house ingredients to prepare both custom and menu drink orders.
• Effectively multitasked within fast-paced environment.
• Balanced daily registers and generated sales reports for management.
• Collected and organized daily till totals and tips.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Developed good working relationships with fellow employees through effective communication.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Performed opening and closing duties including restocking supplies.
• Adhered to state regulations regarding serving alcohol responsibly.

• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Greeted customers and provided excellent customer service.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Maintained inventory of liquor, beer, wine, and other beverage items.

checked in vendors using the HHT and sent copies to the que to be matched as recieved. Did opening procedures and starting tills for each cashier daily plus I did end of day reports to include tender reports and bank deposit and change fund orders.

seasonal cashier. 

• Maintained clean, tidy and organized checkout areas. 
• also a short order cook at the same time as running a cash register. plus a cooler stocker and smokes stockers plus taking phone orders for food and clearing gas pumps after payments received. also familiar in the cleaning and breaking down of the grill cooker.opening and closing of the store and resposible for counting up and down my till.

• Maintained clean, tidy and organized checkout areas.
• Accepted cash, check  payments in an accurate and efficient manner.
• Tallied cash at the end of each shift and handled discrepancies according to company policies.
• Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.
• Took over fifty plus orders per day on average  for pizza orders all while running the register and clearing the gas pumps and making the oders in a timely accurate fashion.

Responsible for all aspects of running the business.tracking the ratio of children to adults as to keep in compliance with state regulated rules and regulations

ensuring all files both employee and children were kept up to date and organized.

immunizations records as well as employee training requirements current.

responsible for interviewing employee candidates and background checks plus yearly health and safety records kept current.