Desiree Tamayo-Garcia
Laguna Hills,CA
Summary
Dynamic professional with a proven track record at Competent Care Home Health., adept at managing sensitive information and enhancing operational efficiency. Skilled in medication administration and relationship building, I excel in fostering strong client connections while ensuring compliance with HIPAA standards. Committed to delivering compassionate care and maintaining high-quality service in all interactions.
Overview
33
33
years of professional experience
Work History
Secretary to the President
Forte Insurance Co.
Makati City, Philippines
02.1992 - 09.1993
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Marketing Assistant
OAC Insurance Co.
Pasig City, Philippines
09.1993 - 12.1995
- Generated visually engaging materials to boost platform interaction.
- Input new data, updated old records and cross-checked information to keep marketing database and client informations up-to-date.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Assistant to the Secretary of the President
Vassar Industries Inc.
Makati City, Philippines
01.1996 - 12.1997
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Kept reception area clean and neat to give visitors positive first impression.
- Contributed to a positive work environment by maintaining a clean, organized office space that promoted efficiency.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Fostered strong relationships with clients/vendors through excellent interpersonal skills.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Ensured compliance with organizational policies by regularly reviewing and updating administrative procedures.
- Increased accuracy of minute-taking during meetings, providing reliable records for future reference.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
Small Business Owner
CFC Packaging Co.
Cainta, Rizal, Philippines
01.1998 - 12.2010
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Interacted well with customers and suppliers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
Personal Care Assistant
Alice Kerr (Private)
Irvine, CA
02.2011 - 10.2017
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Personal Caregiver
Competent Care Home Health
Santa Ana, CA
09.2012 - 10.2023
Personal Caregiver (Private)
Marion Zabarsky
05.2017 - 06.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Documented vitals, behaviors, and medications in client medical records.
Personal Caregiver
FirstLight HomeCare
Irvine, CA
11.2023 - Current
Personal Caregiver
Synergy Home Care
San Clemente, CA
09.2024 - Current
Education
Bachelor Of Science - Business Administration And Management
St. Paul College of Manila
Manila, Philippines 10.1991
Skills
- Medication administration
- Social interaction
- Compassionate care
- Medication organization
- Clinical quality program standards
- Client documentation
- Recreational activities
- Light housekeeping
- Dependable and responsible
- Multitasking and organization
- Relationship building
- Language fluency
- Strong ethics
- Medication and appointment reminders
- HIPAA compliance
- Compassion and empathy
- Grooming assistance
- Dietary monitoring
Timeline
Personal Caregiver
Synergy Home Care
09.2024 - Current
Personal Caregiver
FirstLight HomeCare
11.2023 - Current
Personal Caregiver (Private)
Marion Zabarsky
05.2017 - 06.2023
Personal Caregiver
Competent Care Home Health
09.2012 - 10.2023
Personal Care Assistant
Alice Kerr (Private)
02.2011 - 10.2017
Small Business Owner
CFC Packaging Co.
01.1998 - 12.2010
Assistant to the Secretary of the President
Vassar Industries Inc.
01.1996 - 12.1997
Marketing Assistant
OAC Insurance Co.
09.1993 - 12.1995
Secretary to the President
Forte Insurance Co.
02.1992 - 09.1993
Bachelor Of Science - Business Administration And Management
St. Paul College of Manila