Desiree Taylor
Cuyahoga Falls,OH
Summary
Accomplished Billing Manager familiar with nursing home billing requirements. Offering an organized and quality-oriented mindset along with 18 years of experience in administrative, customer service and leadership positions. Eager to leverage abilities and experience in dynamic new position with room for growth and advancement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
MEDICAL BILLING MANAGER
RCX BILLING SOLUTIONS
10.2007 - Current
- Lead team of 5 to 20 staff members handling more than 60+ million dollars in monthly charges
- Currently maintaining census, cash posting, account auditing, complete billing for 9 skilled nursing and 2 assisted living facilities
- Bed count for these facilities total 870
- Engaged in oversight of all billing for Medicare, Medicaid, Mycare, Managed Care and Hospice
- Decreased client bad debt while maintaining an average 35-day collection period
- Maintain PointClickCare, Quadax, PNM, DDE, MyCGS, QuickBooks, and Paychex software
- Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications
- Evaluated employee job performance and motivated staff to improve productivity
- Managed payroll and time and attendance systems
SHIFT MANAGER
BORDERS BOOKSTORE
08.2006 - 10.2007
- Managed schedules, accepted time off requests and found coverage for shifts
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
LAB ASSISTANT
THE UNIVERSITY OF AKRON
09.2003 - 05.2006
- Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control
- Maintained inventory of supplies and equipment by creating record of all stock
- Performed various administrative duties, including data entry and document preparation for Civil Engineering PhD candidates
Education
BACHELOR OF SCIENCE - POLITICAL SCIENCE, BUSINESS ADMISTRATION
THE UNIVERISTY OF AKRON
AKRON, OH01-2006
Skills
- Accounts payable and receivable
- Team direction
- Project leadership
- Staff training
- Collections experience
- Scheduling and calendar management
- Data management
- Problem resolution
- Skilled in Microsoft Excel and Word
- Daily payroll activities
- Quality control
- Business Administration
Certification
Conflict Management Training
Timeline
MEDICAL BILLING MANAGER
RCX BILLING SOLUTIONS
10.2007 - Current
SHIFT MANAGER
BORDERS BOOKSTORE
08.2006 - 10.2007
LAB ASSISTANT
THE UNIVERSITY OF AKRON
09.2003 - 05.2006
Conflict Management Training
BACHELOR OF SCIENCE - POLITICAL SCIENCE, BUSINESS ADMISTRATION
THE UNIVERISTY OF AKRON
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