Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Desiree Trevino

San Antonio,TX

Summary

Proven Contractor at CVS Caremark, adept in strategic planning and customer service, I excel in troubleshooting and conflict resolution. Leveraged skills to enhance operational efficiency and foster client satisfaction. Achieved significant improvements in project delivery, showcasing a keen attention to detail and a commitment to excellence.

Overview

1
1
Certification

Work History

Contractor

CVS Caremark
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired and oversaw subcontractors to meet project needs.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Developed effective improvement plans in alignment with goals and specifications.

FOH Team Member

Panda Express
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped guests at tables when in need of assistance.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Server

Bjs Brewhouse
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Retail Associates

Cracker Barrell
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

East Central High School

Skills

  • Troubleshooting and diagnosis
  • Conflict resolution
  • Decision-making
  • Customer service
  • Attention to detail
  • Strategic planning

Accomplishments

  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.

Certification

  • Area of certification Training - Timeframe
  • Certified Job Title, Company Name - Timeframe

Timeline

Contractor

CVS Caremark

FOH Team Member

Panda Express

Server

Bjs Brewhouse

Retail Associates

Cracker Barrell

East Central High School

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Desiree Trevino