Desiree Uztariz
Miramar,FL
Summary
Dynamic sales professional with a proven track record at Los Andes Food, enhancing client satisfaction and expanding customer bases through exceptional service and strategic sales plans. Skilled in problem-solving and organization, consistently exceeding sales targets. Excels in teamwork and critical thinking, driving success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Aftersales Coordinador
Warren Henry Auto Group
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales/Colletion Specialist
Get Financed Llc
08.2021 - 01.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Conducted in-depth market research for identifying new business opportunities.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Sales Representative
Los Andes Food
08.2020 - 08.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Built relationships with customers and community to promote long term business growth.
Sales
Autodeal Miami
10.2017 - 06.2020
- Analyzed sales performance to identify areas of weakness, making recommendations to improve sales.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Boosted sales revenue by developing and implementing strategic sales plans for energy products.
- Boosted sales revenue by developing and implementing strategic sales plans and forecasting.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Implemented effective sales training programs, enhancing the capabilities of the entire sales force.
- Boosted local sales by developing and implementing effective sales strategies.
- Worked with sales department to develop sales strategies and techniques.
- Increased consumer sales by implementing effective sales strategies and building rapport with clients.
Sales Representative
Latitud Food Llc
07.2014 - 08.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Identified and tapped into new markets, significantly expanding customer base.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Education
English Language - English Language
Stetson University
Celebration, FL12.2012
Bachelor In Law - Law
Universidad Santa Maria
Caracas, Venezuela 09.2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Active listening
- Organization and time management
- Decision-making
- Verbal communication
Timeline
Aftersales Coordinador
Warren Henry Auto Group
01.2024 - Current
Sales/Colletion Specialist
Get Financed Llc
08.2021 - 01.2024
Sales Representative
Los Andes Food
08.2020 - 08.2021
Sales
Autodeal Miami
10.2017 - 06.2020
Sales Representative
Latitud Food Llc
07.2014 - 08.2015
English Language - English Language
Stetson University
Bachelor In Law - Law
Universidad Santa Maria
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