Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Desiree Velez

Groevaland ,FL

Summary


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Instructional Paraprofessional

Lake County School Board
09.2004 - 05.2015
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.


  • Worked closely with teachers to develop curriculum materials that aligned with state standards and district objectives.

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  • Managed time efficiently in order to complete all tasks within deadlines.

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  • Implemented behavior management strategies to maintain a positive and focused classroom environment.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Communicated regularly with parents and guardians about student performance and upcoming assignments, fostering strong relationships within the school community.
  • Served as a positive role model for students, demonstrating professionalism and dedication to their education at all times.
  • Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.

Education

Early Childhood Education

Lake Sumter State College
Clermont, FL

Skills

  • Effective Communication
  • Relationship Building
  • Complaint resolution
  • Professional telephone demeanor
  • Paperwork Processing

Certification

  • Paraeducator Certification - National Resource Center for Paraeducators.

Interests

  • Interior Design
  • DIY and Home Improvement
  • Bread Making
  • Crafting and DIY Projects

Timeline

Instructional Paraprofessional

Lake County School Board
09.2004 - 05.2015
  • Paraeducator Certification - National Resource Center for Paraeducators.

Early Childhood Education

Lake Sumter State College
Desiree Velez