Desiree Wells
Akron,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Responsible and motivated leader ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon
Akron, OH
03.2021 - 11.2023
- Participated in training sessions related to eLearning tools and techniques.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Assisted faculty in creating course materials and activities that support learning objectives.
- Organized student performance and enrichment activities to facilitate learning.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Maintained professionality and efficiency while working closely with leadership.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
Deli Clerk
Meijer
Kent, OH
03.2020 - 09.2021
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Inspected labels on deli products to verify accuracy of pricing.
- Greeted customers in a friendly and professional manner.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Offered suggestions for additional items that would complement customer's order selections.
- Adhered to health and safety standards while preparing food.
Teacher's Assistant
Head Start Program
Akron, OH
09.2012 - 05.2014
- Led discussion sections, tutorials and laboratory sections under teacher direction.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Instructed and monitored students in use and care of equipment and materials.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Greeted parents at school events to provide information about curriculum and activities.
- Understood and followed oral and written directions.
Education
High School Diploma -
Buchtel High School
Akron, OH06-2014
Skills
- Elementary Education
- Student Records Management
- Classroom Management
- Group and Individual Instruction
- Customer Service
- Lead Generation
- Large Crowd Management
- Product Education
- Customer Engagement
- Product Demonstrations
- Brand Awareness
- Differentiated Instruction
- Problem-Solving
- Microsoft Office
- Public Speaking
- Teamwork and Collaboration
- Materials Preparation
- Attendance Monitoring
- Field Trip Monitoring
- Progress Reporting
- Serving Diverse Communities
- Classroom Supervision
- Safety Guidelines
- Early Childhood Education
- Computer Skills
- Setting up Activities
- Calm and Patient Demeanor
- Positive Attitude
- CPR and First Aid
Certification
- CPR/First Aid/AED license
expires December 2025
Languages
English
Professional
References
References available upon request.
Timeline
Learning Ambassador
Amazon
03.2021 - 11.2023
Deli Clerk
Meijer
03.2020 - 09.2021
Teacher's Assistant
Head Start Program
09.2012 - 05.2014
High School Diploma -
Buchtel High School