Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Desiree Wells

Queen Creek,AZ

Summary

Dynamic leader and seasoned yoga instructor with a proven track record at Lifetime Athletic Club, enhancing customer satisfaction and team performance. Expert in customer service and team leadership, I spearheaded innovative programs and mentoring initiatives, significantly contributing to business growth and operational excellence. Skilled in creating inclusive environments that foster personal and professional development.

Overview

17
17
years of professional experience

Work History

Manager of Yoga Studio

Lifetime Athletic Club
07.2003 - 10.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Senior Yoga Instructor

Lifetime Athletic Club
08.2000 - 10.2017
  • Integrated mindful breathing exercises into class routines, resulting in improved focus and relaxation among participants.
  • Mentored junior instructors in teaching methodologies and best practices, supporting their professional development within the industry.
  • Expanded the studio''s offerings by developing new programs focused on prenatal yoga, restorative practices, and corporate wellness initiatives.
  • Maintained up-to-date knowledge on emerging trends in yoga practice to ensure continued relevance of instructional content for students.
  • Boosted overall class attendance by designing engaging and personalized sessions for various skill levels.
  • Organized seasonal retreats that combined immersive yoga experiences with opportunities for personal reflection and spiritual growth.
  • Developed comprehensive lesson plans to address specific needs of individual students, improving their physical capabilities and mental wellbeing.
  • Achieved increased client satisfaction through attentive guidance and tailored adjustments during classes.
  • Strengthened studio''s reputation for quality instruction by consistently receiving high feedback ratings from clients.
  • Implemented effective marketing strategies to attract new clients and retain existing members, contributing to business growth.
  • Facilitated regular workshops aimed at refining advanced postures, leading to improved alignment and injury prevention among participants.
  • Established strong relationships with local community organizations, leading to successful cross-promotional events and partnerships.
  • Cultivated a supportive and inclusive environment, promoting student growth and selfdiscovery.
  • Assisted with marketing and promoting of classes and services.
  • Maintained a consistent personal practice to further develop expertise in various yoga styles and techniques, ensuring continued growth as an instructor.
  • Maintained positive relationships with class members through personalized and knowledgeable service.
  • Arrived early to set up room, greet students, and answer questions.
  • Taught other teachers how to teach

Volunteer

Hands on Greater Phoenix
09.2012 - 05.2016


  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions.

Teacher's Assistant

Gilbert Elementary School
07.2008 - 05.2009
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Contributed to planning and execution of school events, fostering sense of community.
  • Assisted students in understanding difficult concepts, leading to improved test scores.
  • Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
  • Managed classroom behavior, creating conducive environment for learning.
  • Maintained safe and organized classroom environment, enabling efficient learning.

Education

Bachelor of Arts - Special Education

Arizona State University
Tempe, AZ
05-1995

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Volunteer

Hands on Greater Phoenix
09.2012 - 05.2016

Teacher's Assistant

Gilbert Elementary School
07.2008 - 05.2009

Manager of Yoga Studio

Lifetime Athletic Club
07.2003 - 10.2017

Senior Yoga Instructor

Lifetime Athletic Club
08.2000 - 10.2017

Bachelor of Arts - Special Education

Arizona State University

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Desiree Wells