Desiree Winters
Dallas,TX
Summary
Knowledgeable professional adept at recognizing clinical values and abstract data from source documents. Uses analytical skills to identify data or patient safety issues. Skilled in performing administrative healthcare tasks, collaborating with nurses and physicians contributing to the well-being of patients.
Overview
4
4
years of professional experience
Work History
Utilization Review Case Manager
Dallas Behavioral Healthcare Hospital
08.2023 - 02.2024
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Patient Access Data Integrity Specialist Pediatric Emergency Room
University of Mississippi Medical Center
09.2022 - 04.2023
- Enhanced data accuracy by implementing efficient validation processes and quality checks.
- Streamlined data entry procedures for improved consistency and reduced human error.
- Developed comprehensive training materials, leading to increased staff proficiency in data management best practices.
- Supported regulatory compliance efforts with meticulous documentation and adherence to industry standards.
Milieu Coordinator
Canopy Children's Solution
12.2019 - 02.2022
- Enhanced patient care by developing and implementing comprehensive treatment plans for individuals with mental health disorders.
- Improved staff efficiency by providing ongoing training and support, resulting in higher quality patient care and increased job satisfaction.
- Streamlined communication between team members through the implementation of an effective reporting system, promoting better decision-making and collaboration.
- Established a safe and nurturing environment for patients to promote healing and personal growth.
- Reduced incidents of negative patient behavior by closely monitoring interactions and providing timely interventions when necessary.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans that addressed each patient''s unique needs, promoting recovery and wellbeing.
- Increased patient engagement by designing creative therapeutic activities tailored to individual needs, interests, and goals.
Program Coordinator
Methodist Children's Homes
04.2021 - 08.2021
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Conducted market research to identify trends and potential opportunities for program growth or expansion.
Education
Bachelor's of Science - Biology Pre-Med
Jackson State University
Jackson, MS04.2022
Associate's of Arts - Pre-Medical
Holmes Community College
Ridgeland, MS12.2019
Skills
- Study protocols
- Protocol development
- Documentation requirements
- Good Clinical Practices
- Records Maintenance
- Report Preparation
- Data Analysis
- Analytical Skills
- Excellent Communication
- Team Collaboration
- Organizational Skills
- Quality Assurance
Timeline
Utilization Review Case Manager
Dallas Behavioral Healthcare Hospital
08.2023 - 02.2024
Patient Access Data Integrity Specialist Pediatric Emergency Room
University of Mississippi Medical Center
09.2022 - 04.2023
Program Coordinator
Methodist Children's Homes
04.2021 - 08.2021
Milieu Coordinator
Canopy Children's Solution
12.2019 - 02.2022
Bachelor's of Science - Biology Pre-Med
Jackson State University
Associate's of Arts - Pre-Medical
Holmes Community College