Desiree Wisniewski
Summary
Energetic Nurse Aide with 2 years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations. Expertise in Medical terminology and infection control standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Lutheran Hospital
03.2023 - Current
- Tasks: vitals, personal care, transport, detailed documentation
Amazon Delivery Driver
06.2022 - 09.2022
- Delivered package to customers
Operations Associate
BAE Systems
01.2022 - 06.2022
- Certified in soldering
Designated Hitter / Shift lead training
Walgreens
10.2020 - 09.2021
- Worked front cashier, stocked shelves and ordered merchandise
- Pharmacy – cashier and filled prescriptions
Nursing Assistant
Geneva General Hospital
05.2019 - 08.2020
- Updated documentation and reports detailing patient activities, care actions and hospital determinations
- Maintained a clean, safe and well-organized patient environment
- Documentation
- Transported patients throughout the hospital
Boss (pick, process, ship product) and Shipment Merchandiser
AEO Factory Store
10.2017 - 03.2019
- Make sure online orders are picked, packaged, and shipped on a timely manner
- Making sure shipment is being processed and located on sales floor for customers or located in bays when needed
- Cashier
Customer Service Desk
The Home Depot
10.2017 - 05.2018
- Verified data integrity and accuracy
- Entered details such as payments, account information and call logs into the computer system
- Responded to customer requests via telephone and email
- Worked with customers in ordering, processing, and deliveries
- Returns and purchases
- Keeping track of customer logs and contacting customers about their orders and payments
- Assisting customers in finding products throughout the store and connecting them to the right departments
- Cashier
Patient Care Associate
Lutheran Hospital of Indiana: Float pool
08.2016 - 01.2017
- Updated documentation and reports detailing patient activities, care actions and hospital determinations
- Maintained a clean, safe and well-organized patient environment
- Kept a detailed log of the patient's progress throughout their stay
- Documentation
- Transported patients throughout the hospital
Customer Service Representative
Kroger Marketplace
08.2013 - 10.2017
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Assisted customers with food selection, inquiries and order customization requests
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
- Organized store merchandise racks by size, style and color to promote a visually appealing environment
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
- Directed calls to appropriate individuals and departments
- Maintained cleanliness and presentation of the stock room and production floor
- Designed displays to make the store experience interactive, engaging and reassuring
- Learned, referenced and applied product knowledge information
- Ordered products to make sure there were no holes on the shelves
Education
High School Diploma -
Homestead High School
01.2013
Skills
- Patient Care
- Basic Life Support
- Direct Patient Care
- Customer Service
- Problem-solving abilities
- Critical Thinking
Certification
- BLS - Basic Life Support
Timeline
Nursing Assistant
Lutheran Hospital
03.2023 - Current
Amazon Delivery Driver
06.2022 - 09.2022
Operations Associate
BAE Systems
01.2022 - 06.2022
Designated Hitter / Shift lead training
Walgreens
10.2020 - 09.2021
Nursing Assistant
Geneva General Hospital
05.2019 - 08.2020
Boss (pick, process, ship product) and Shipment Merchandiser
AEO Factory Store
10.2017 - 03.2019
Customer Service Desk
The Home Depot
10.2017 - 05.2018
Patient Care Associate
Lutheran Hospital of Indiana: Float pool
08.2016 - 01.2017
Customer Service Representative
Kroger Marketplace
08.2013 - 10.2017
High School Diploma -
Homestead High School