Desiree Zubia
VICTORVILLE,United States
Summary
Dedicated healthcare employee with expertise in telemetry monitoring and cardiac rhythm analysis at Desert Valley Hospital. Proven ability to enhance patient safety through timely interventions and effective communication with healthcare teams. Strong customer service skills complemented by proficiency in Microsoft Office applications, ensuring accurate documentation and support for clinical decision-making. Accomplished biology student with experience in field research, and lab protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ICU Cardiac Monitor Technician
Desert Valley Hospital
Victorville, CA
10.2024 - Current
- Monitored cardiac rhythms using telemetry systems to ensure patient safety and timely intervention.
- Assisted healthcare team in identifying arrhythmias and abnormal heart rates for patient care decisions.
- Maintained accurate documentation of monitoring data to support clinical assessments and interventions.
- Collaborated with nursing staff to relay critical information regarding patient status changes promptly.
ICU Monitor Technician/ Unit Secretary
Parkview Community Hospital
Riverside, CA
07.2022 - 10.2024
- Coordinated communication between nursing staff and physicians regarding patient status and necessary interventions.
- Trained new staff on monitoring protocols and equipment usage to maintain high standards of care.
- Conducted regular maintenance checks on monitoring systems to ensure operational readiness and reliability.
Retail Sales Associate
Hollister
Victorville
10.2021 - 02.2023
Lumber Cashier
Lowes
05.2020 - 07.2021
- Processed customer transactions accurately and efficiently using POS systems.
- Assisted customers with product inquiries and recommendations, enhancing overall shopping experience.
- Handled cash management tasks, including balancing registers at end of shifts.
- Trained new cashiers on operational procedures and customer service standards.
Education
Bachelor of Science - Biology
California State University, San Bernardino
San Bernardino, CA05.2025
Bachelor of Science - Math & Science
Victor Valley College
Victorville, CA06.2022
Skills
- Telemetry monitoring
- Cardiac rhythm analysis
- Basic life support
- Patient recordkeeping
- HIPAA compliance
- CLSI compliance
- OSHA compliance
- Blood draws
- Customer service
- Public speaking
- MS Excel, PowerPoint, Word
- Field Research
- Lab safety
- Lab Equipment Operation
- Phlebotomy
- Microscopy techniques
- Chemical handling
Accomplishments
- Recipient of 30+ service stars due to frequent postive reviews.
- Formal recognition of customer service excellence by supervisors.
- Church volunteer greeter recognition
Certification
- BLS
- NHA Phlebotomy
- Basic Dysrythmia interpretation
Timeline
ICU Cardiac Monitor Technician
Desert Valley Hospital
10.2024 - Current
ICU Monitor Technician/ Unit Secretary
Parkview Community Hospital
07.2022 - 10.2024
Retail Sales Associate
Hollister
10.2021 - 02.2023
Lumber Cashier
Lowes
05.2020 - 07.2021
Bachelor of Science - Biology
California State University, San Bernardino
Bachelor of Science - Math & Science
Victor Valley College