Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Desiree Angelique Martinez

San Jose,CA

Summary

Highly motivated and a quick learner with over 5 years of experience in the Hospitality Industry. Hardworking, with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Front of the House

Bon Appetit At Google
Mountain View, CA
09.2022 - Current
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.

Hostess/Server

Dave & Buster's
Milpitas, CA
04.2021 - 09.2022
  • Provided excellent customer service by addressing customer needs promptly.
  • Assisted servers in bussing tables when needed during busy periods.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Head Hostess

Buffalo Wild Wings
San Jose, CA
12.2020 - 12.2021
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Trained new staff on proper hosting procedures and policies.
  • Ensured compliance with all health department regulations related to food safety and sanitation standards.
  • Communicated effectively with restaurant managers regarding customer complaints or requests.

Education

High School Diploma -

William C. Overfelt High School
San Jose, CA
08-2019

Skills

  • Customer service
  • Reservation management
  • Health compliance
  • Financial transactions
  • Staff training
  • Team supervision
  • Problem solving
  • Effective communication
  • Time management
  • Organizational skills
  • Friendly, positive attitude
  • Multitasking
  • Attention to detail

References

Waine Thao, Chef De Cuisine, Bon Appetit

(559) 285-6375 - waine@google.com - Manager

Kyle Kiyoshi Shimada Tan, Sous Chef, Bon Appetit

(510) 921-2401 - kylekiyoshitan@google.com - Manager

Frankie Martinez, Supervisor, Bon Appetit

(669) 238-5946 - frankie_sky88@yahoo.com - Coworker

Timeline

Front of the House

Bon Appetit At Google
09.2022 - Current

Hostess/Server

Dave & Buster's
04.2021 - 09.2022

Head Hostess

Buffalo Wild Wings
12.2020 - 12.2021

High School Diploma -

William C. Overfelt High School

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Desiree Angelique Martinez
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