DESIREE L. CLARK

Maintains travel itineraries for personnel who are PCSing, including flight reservations, lodging, and transportation, enhancing overall travel efficiency.

Delivers exceptional customer service to military personnel and their families, addressing inquiries and resolving issues related to travel accommodations and relocation.

Maintains accurate records on reservations, arrival changes, and cancellations, ensuring compliance with regulations and policies while safeguarding sensitive information.

Collaborates with external partners and other travel-related vendors to negotiate favorable rates and ensure quality service delivery.

Provides monthly reports to leadership on tickets sold and reservations at the rec lodge.

Acts as a point of contact for urgent travel situations, effectively coordinating last-minute changes, and providing timely solutions to minimize disruptions.

Conduct weekly cycle counts and yearly inventory.

Coordinating quotes, sales orders, and purchase orders.

Maintain productive relationships with all corporate organizations, including, but not limited to, Human Resources (HR), Accounting and Payroll, Information Technology, Purchasing, Pricing, Manufacturing, Distribution, and E-Commerce.

Developed and implemented the inaugural vendor fair and customer appreciation day.

Supervised employees for all personnel-related matters, and conducted employee evaluations.

Ensured all invoices are accurate and reconciled any billing errors.

I traveled to other BSCs within our company to set up stores and conducted inventory.

Managed the daily sales report and reconciled any errors.

Served as a liaison between GPC card holders and mandatory sources.

• Supervised daily store operations to ensure efficient workflow and customer service.
• Trained and mentored new staff on company policies and customer engagement techniques.
• Implemented visual merchandising standards to enhance product presentation and sales appeal.
• Resolved customer inquiries and complaints, providing solutions to maintain satisfaction.
• Facilitated communication between management and team members to ensure alignment on goals.
• Trained, coached, and mentored new team members on customer service and operational standards.
• Performed daily opening and closing duties including cash handling and reconciliation.
• Developed promotional strategies to increase sales and profitability.

• Supported teachers in classroom management and lesson implementation.
• Assisted students with special needs during instructional activities.
• Facilitated communication between teachers, parents, and students effectively.
• Monitored student progress and reported concerns to educators promptly.
• Implemented individualized learning plans for diverse student needs.
• Maintained accurate records of student attendance and participation regularly.
• Created and maintained positive relationships with students, parents, and colleagues.
• Assisted students struggling with class materials by mentoring them individually and helping with specific problems.
• Helped supervise the teacher in managing the classroom and implementing lesson plans.
• Adhered to IPE and BIP plans with strict attention to requirements and goals.