Desiree N. Bustamante
Mission Viejo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
HR/Payroll/Accounts Payable Representative
Palm Terrace Healthcare & Rehabilitation Center
10.2022 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Assisted employees in understanding their paychecks, deductions, taxes, benefits contributions, and leave balances through clear explanations and guidance when needed.
- Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
- Provided excellent customer service to both internal departments and external vendors, addressing inquiries promptly and professionally.
Payroll/AP Manager
French Park Care Center
10.2020 - 10.2022
- Initiated semi-monthly payroll procedures and provided accurate and on-time compensation for employees.
- Tracked and documented employee sick, vacation and personal time and submitted invoices for disbursement to payroll.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decisionmaking.
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
Caregiver
Home Care Assistance
07.2019 - 10.2020
- Improved client well-being by providing personalized and compassionate in-home care services.
- Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
- Provided essential medication reminders to ensure clients took prescriptions on time and in accordance with doctor''s orders.
Personal Attendant/Caregiver
Silverado
01.2018 - 07.2019
- Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Loss Prevention/Front End Supervisor
Ross Dress For Less
03.2014 - 12.2017
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
Education
High School Diploma -
Gilbert High School
Anaheim, CA01.2013
Skills
- Data Entry
- Vendor Relationship Management
- Invoice Processing
- Customer Service
- Accounts Payable
- Benefits Administration
- New Employee Orientation
- Payroll Auditing
- Semi-monthly Payroll Processing
- Maintaining Employee Records
Timeline
HR/Payroll/Accounts Payable Representative
Palm Terrace Healthcare & Rehabilitation Center
10.2022 - Current
Payroll/AP Manager
French Park Care Center
10.2020 - 10.2022
Caregiver
Home Care Assistance
07.2019 - 10.2020
Personal Attendant/Caregiver
Silverado
01.2018 - 07.2019
Loss Prevention/Front End Supervisor
Ross Dress For Less
03.2014 - 12.2017
High School Diploma -
Gilbert High School
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